"I was truly please with the service from CARiD......I purchase the truck cover for my son...the original ship date was going to a week after he returned from Afghanistan so I call and the young women that help me got it to me 4days before he return and so all the remodel we did on his truck was done in time to surprise him when he got home....again a BIG THANK YOU....you made a soldiers mother happen and a young man that deserved the gift for putting his life on the line for our freedom...."
"Seamless purchase. Timely and the product was great. Thank you"
"This was quick and easy and I would definently buy from your warehouse again"
"Good communication, timely delivery, accurate"
"I ordered a set of struts that they advertised as complete by the factory and comes ready to install.I only received the strut itself not without anything else.
When I contacted customer service they ask for a picture of what I received.I told them my mechanic already installed them using old parts from my car. I sent them pictures of the box showing what was inside and a picture of the installed old parts in my car.
they didn't offer any refund for the missing parts.they refunded me $15.00 shipping charge.I offered to settled for $25.00 but they did not.
I won't be ordering from them again."
"Ok quickly and pleasantly"
"When I ordered the part it originally said a shipping date of approximately 3-4 weeks. After I paid it now states a shipping date of 3 months. Very misleading in my opinion "
“Dear Reviewer3940514650,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”
"I had made a purchase and didn’t realize till after that one letter of my email was wrong so I got in contact with Jim and made everything so easy very helpful and courteous understanding my situation and he resolved my issue very fast best customer service!"
"I WAS ORDERING A PART FROM CARID BUT IT DIDNT SAY WHEN IT WOULD BE DELIVERY ,SO I CALL AND A GENTLEMEN NAME FELIPE HELP ME OUT, THANK YOU FELIPE , HE WAS VERY HELPFUL TO ME TRU THE WHOLE PROCESS GIVE ME A DATE OF DELIVERY AND IT WAS RIGHT. THANK YOU CARID AND FELIPE I BE BUY PARTS FROM YOU SOON AGAIN , OH AND THE PRICE WAS GREAT TOO . ITS NICE TO NO THERE STILL HONEST REPRESENTATIVE THAT HELP YOU OUT AND KEEP THERE WORD . "
"3 day delivery is amazing product is amazing always good service."
"Easy ordering and the part was a perfect fit . "
"It was easy and quality parts."
"I needed to cancel an order and it was super easy to get it done. "
"I will deffenetly order from yoir company again"
"Recomendado al 100% y a seguir comprando
Gracias"
"Placing order on line was a breeze. The correct part arrived at my door step within three days of purchase. Fantastic perfect fit
"
A rep from CARiD.com, AliceCARiD, has responded:
“Dear Reviewer1342575687,
Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.
If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!
Sincerely,
Consumer Relations Department at CARiD.com.
”