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CCD Direct

2 reviews
5.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2010-12-01

"I recently purchased several CCTV items from CCD Direct. The purchase was made online, and I received an immediate confirmation of the order approval. The order was delivered within two days.. not bad in an industry famous for slow shipments, inventory shortages, and general idiocy of sales people. Thanks ! I'll shop there again."

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Verified
5/5

2005-09-23

"My order shipped the same day of purchase and arrived quickly. My only complaint is that the tracking information they emailed me was not valid so I could not follow the package in transit.

Since they cater to a niche market, machine vision, their prices are about the same as the other handful of retailers that sell similar products. However, CCD Direct sells a lot of items that I cannot find anywhere else.

I have yet to use their customer service, but so far, I would definitely do business with them again.
"

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Overall web site
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