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Verified
5/5

2005-09-09

"I ordered two very short ethernet cables that were hard to find elsewhere. I was very happy with my experience. Their website was good, the purchase process was easy, they shipped immediately, and i got my cables within 2 days."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Making decisions on their own
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Being easy to reach
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Being knowledgeable
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Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-23

" Great job packaged, sent on time and the right stuff. The price for items and shipping very good. They keep a lot of items that are hard to find (Cables) in stock. This is a good company all the way around. Thank you CCT, I Will save you to my favorites for next time………….Frank "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Overall technical support
N/A
Being trustworthy
Being easy to reach
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-01-10

"Sorry. My remarks were meant for callcct.com, which is awful."

Detailed Review Benchmark + -
Overall quality of the company
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Pricing of products and services
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Value the company offers
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Is trustworthy
N/A
Is consumer focused
N/A
Is easy to do business with
N/A
Is committed to quality products and services
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Likelihood of customers making future purchases
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Likelihood of customer recommendations
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Overall product shipping and delivery process
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5/5

2002-10-27

"I found this web site almost a year ago and I have ordered a number of times since then. I have never had any major problem with them. I do agree that the site could be laid out better, but they are very nice and have VERY good prices. I will continue to buy from them and recommend them to everyone I know.

*****

UPDATE: The new site design is nice, still good inventory, and fast shipping. Still a gem among resellers.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Product Returns/Refunds/Exchanges
N/A

1/5

2002-08-04

"Horrible Customer service. I ordered a 340w Enlight case from them and was sent a 300w. Just because I did not contact them the same day as I recieved it due to not having the parts yet to put in the case, he(Brian Stacy) said I would have to send it back and pay a 20% restocking fee, he blames it on me not reading correctly when if fact it was an error on their part. I have never experienced a problem like this from any other company I have dealt with in my limited 8 years of experience in the business of building custom computers for my customers. f you are forced to deal with them I recomend only buying on the phone as there website service is obviously flawed. I hope this helps everyone else to avoid getting the right case with a powersupply that is not only incorrect, but insufficient to handle the system you need completed in two days from discovery of the error. Other than this experience I have had no other contact with cableconn.com(CCT), but after this experience I am not sure I will."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use