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Product & services pricing
4.66/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.47/5
Customer service:
4.53/5
Return/Replacement policy:
4.22/5
Featured Review


Verified
5/5

2024-04-06

Fast and Friendly

"The Samsung camera system DVR at our small business died. I needed a replacement that would work with my older analog cameras. I found the hybrid model that supported 16 cameras and called to ensure it was compatible with my existing cameras. The person on the phone was very helpful and friendly. Once I placed the order the DvR shipped the same day. The unit arrived in 4 days and when we plugged it in it in, setup was easy. I deal with alot of vendors and these guys are the top1%. I’m not used to getting that level of service and support. We were impressed. "


Rep reply posted 2024-04-08
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave us this review. I am so happy to hear that you like the DVR and the experience that you had with CCTV Camera Pros team. If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-26

Top Rated Video Surveillance Products!

"CCTV Camera Pros will be my go-to for video surveillance and security peace of mind. I purchased a video system for my home December 2023. I had an opportunity to use and assess the customer service, reliability and functionality of the system. As of today, of writing this review, CCTV Camera Pros staff Mike, Greg and Carlos are amazing. You will be talking with real people and not waiting on the telephone for hours. The customer service response time is immediate feedback to resolve any issues or questions. Stop wasting time searching for weeks and months on google and YouTube for the best system. This is your one stop shop with experts in the field to meet your every need. Lastly, I had six incidents in the last two months of people who entered my video surveillance zone with 100% deterrence. Based on my experience with other companies such as Ring and Vivint; there’s no comparison regarding customer service dependability, remote access and playback speed. Stop procrastinating and invest with CCTV Camera Pros, you will not regret it!"

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Rep reply posted 2024-03-26
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to leave us a review!

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-14

Excellent prompt service

"We contacted CCTV Camera Pro’s for help setting up our in-house video system and they didn’t disappoint! They recommended exactly what we needed, delivered quickly at an excellent price and followed up to ensure installation was complete and we were satisfied! Highly recommended.
Prince Edward Curling Club
Picton, ON, Canada
"

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Rep reply posted 2024-03-14
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“We are so glad that you like the system. Thank you for the review!

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-07

One of the Best CCTV Systems I've Seen and Used

"I have dealt with CCTV products and installs since 1998. I personally engineered and designed and my team installed CCTV systems for US Customs at every Port of Entry along the Southern US Border from San Ysidro, CA to Brownville-Gateway in Brownville, TX and I honestly wish I had your product for all of those installs which would have made my job so much easier. Pelco CCTV would have been my second option at best at the time. My dear friend Rod, who did the same task on the Northern US Border, I am sure would feel the same way as I do with your products. I ONLY thing I would change would be the enclosure size and old-style HDD to a more reliable SSD or NVMe drives.
CCTV Camera Pros, great job, fantastic product and super support.
"

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Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-03-01

So great!

"They are real pros. The website is incredibly detailed and I was able to choose exactly what product I needed with ease."


Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-02-08

Satisfied

"Met expectations, delivery was on time"

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Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
4/5

2024-01-18

Satisfied Customer

"I have used the system for about a month now. At first it was quite a change from our past system. It does display my cameras much better than the old system. Even with the few little quirks I've run into, Mike & Greg have been very attentive to my concerns. I would highly recommend CCTV to anyone looking to purchase a new system. I certainly am happy."

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Rep reply posted 2024-03-07
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help with anything, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-16

Not only AMAZING equipment, but SUPERIOR long-term Customer Service & Support

"I needed affordable, modern-day advanced or AI Camera technology for a custom project that included License Plate Reading (LPR), Vehicle Detection, Face Recognicion, Tripwire/Intrusion Zones, and Alarm Signal Output. I knew the technology existed and that integration was possible, but I didn't know where to find it until I found CCTVCameraPros.
The Viewtron NVR AI system completely exceeded my expectations and in my opinion is well worth every penny.
The documentation, videos, and walkthroughs available directly from their website made setup and configuration and absolute breeze. WHile I didn't have any problems, I had some questions to clarify and was more than happy with their response time, clarity, and guidance.
As I moved to optimize my system, I needed some help and they did not hesitate to respond and help above and beyond what I would say you typically find these days from other companies. They CONTINUE to **** away with how they do business and fully embrace the customer relationship. It is clear that the CCTVCameraPros team take pride in what they do and *WANT* to teach people how to be better.

CCTVCameraPros will continue to be my very first go-to for any new project!
"

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Rep reply posted 2024-01-17
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Wow! Thank you so much for the detailed review! I really appreciate you taking the time to give us all this feedback. If we can help in any way, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-07

Great NVR and Support

"I ordered the 8 channel NVR to replace my Hikvision unit. Could not be happier. Easy to setup and use from the console and remotely with their app. Tech support has been 100% "

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Rep reply posted 2024-01-08
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for taking the time to post this review. If we can help with anything in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-05

New User

"As a retired low voltage contractor I had installed many surveillance camera systems before retiring. I also personally had an 8 camera system in my own home when I lived in Calabasas CA. Your NVR system works great and does exactly as described. I wanted to use my 4 existing color 4K cameras from a discontinued Q-See NVR which I had installed when I moved here to Oregon in 2015. Your 8 camera NVR was easy to setup and works perfectly with my cameras. Your support team was very helpful the two times I needed help with with configuring the software setup to monitor the cameras on-line. I have worked with many companies over the past 25 years I was in business and yours rate right up there with the best. Good product & support."

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Rep reply posted 2024-01-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.

Sincerely.
-Mike Haldas”


Verified
5/5

2024-01-05

Very happy my viewtron DVD security system. Thanks for being there for me. Happy New Year

"Happy with it. Thanks for being there for me. Humans love it."

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Rep reply posted 2024-01-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-12-28

5 Star Customer Service

"I had been thinking about upgrading my old Everfocus DVR and searched thru a lot of
Websites and retailers.
I was constantly drawn back to CCTV Camera Pros with there wide variety of videos and help topics.
James was very helpful in answering all of my questions so I went ahead and ordered a Hybrid DVR
and a 1080p camera to compare with some of my older ones.
Shipping was fast and setup was very easy.
When I did need assistance with setting up my remote viewing they were just a phone call away and
in less then 5 min. it was done :)
5 Stars across the board.
"

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Rep reply posted 2024-01-05
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Thank you so much for the review! If we can help in the future, please let us know.
Sincerely.
-Mike Haldas, co-founder”


Verified
5/5

2023-12-27

Would recommend to others

"CCTV Camera pros were responsive and shipped fast! easy to work with and I would purchase again."

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Verified
5/5

2023-12-20

Excellent security camera system with lots of online information to help both the purchasing and installation process.

"I was looking for a quality security camera system for my home that is better what is available in the box stores. I ran across CCTV Camera Pros online and did some research. I like the quality of the images shown online and the overall ease of using the playback system. It was more expensive than the last system I had, but that system quit working after about 3 years. The CCTV Camera Pro system is superior and I expect to get many years out of this system."

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Verified
5/5

2023-12-17

Excellent Hybrid DVR

"16 Channel DVR, Hybrid DVR, NVR, BNC CCTV AHD HD-TVI HD-CVI IP Cameras / has been a Great recorder. This unit is packed with features. Very easy to get up and running fast. Has been compatible with a variety of cameras new and old. This unit replaced a 14 yr old recorder so there has of course been somewhat of a (fun)learning curve. Very pleased to have made this choice.
Thanks CCTV Camera Pros for Great Service !
"

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