"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Winter in Hawaii can be challenging. We have outages and power surges on regular basis that cause my port forwarding to fail. Normally I dread calling tech support but with CCTV Camera Pros I never have that hesitation. James Haldes is the best. He usually has me up and running within minutes. Never condescending, always patient and an expert in his field, who could ask for more. Wait! He even returns messages! Like I said the "Best"! I have been using CCTV Camera Pros for over 4 years. They are one of a few companies that support a Mac platform. I have no plans of ever switching to another company. "
"We contacted James with a issue we were having and he was able to solve the problem in a matter of minutes! He seems very knowledgable about the product and is very responsive to our needs. Thank you for quick support."
"I would like to say how pleased we are with the service and technical support we have received from your company especially the help we have had from Farryl even when we were back in the UK
Excellent Service
Thank you
Mr & Mrs Sweeney "
"Farryl Buchman has always been there to help with any networking questions or a simple trouble shooting help. always a pleasure and simple and easy to work with the tech support team at CCTV Camera Pros"
"I recently had to call tech support for assistance with setting up a new camera. The tech support rep that helped me was Jonah, he not only resolved my issue very quickly, but he also mad some changes to our set up that improved performance, and made our system much better. He was polite, knowledgeable, and made my tech support experience absolutely smooth and productive. Jonah is the type of rep that you hope for on every tech support phone call. A++ service. Thank you so much"
"Good service, very good attention from sales agent Jimmy Carlin, I'm really very satisfied with Cctvcamerapros"
"I have been installing analog cameras for years. I, recently, have received more interest in IP cameras and quoted and received a job with the Zavio B6220 cameras. A large job it was, 14 cameras and over 2000 ft. of cat6 cabling. CCTV Camera Pros was just a phone call away and answered all of my questions. Farryl was my go to guy in tech support. He made the camera installation easy and simple. CCTV Camera Pros is an A+ company with A+ employees!"
"We have purchased several security cameras for our home from CCTV Camera Pros. Whenever we have had a technical issue, the online support they offer is unsurpassed. No matter what the problem, Farryl has been able to quickly and fully resolve it. You guys are the best!! "
"I wanted to let you know that I have been using your cameras and recording equipment for several years and over time I have had to call for support. I always ask for James because he has without fail been truly interested and helpful for anything that I have needed. He should be commended for superior customer service. Thanks for everything.
Merry Christmas and have a safe New Year."
"Faryl was very patient and helpful."
"I have a great year with CCTV once again Farrly Buckman did a outstanding job for our gun club.
He found open box items which help us save money. We will be installing more cameras in the upcoming year, and will be asking Farrly for his help as always. "
"Our business has been using CCTV Camera Pros for several years now. At one point during that time, I made a huge mistake of trying a competitor to save a few dollars....NEVER again. CCTV Camera Pros has never failed in meeting our requests and needs, and has always ensured our complete satisfaction. Their rapid shipping service, and more important - their excellent technical support is completely unmatched. In today's business age, it's rare to find outstanding companies that strive for customer assistance and satisfaction AFTER the sale as much as before the sale. Many thanks to James Haldas and the entire CCTV Camera Pros Staff !!!"
“Thank you for taking the time to provide this feedback and for letting us know what a great job James is doing.
Sincerely.
-Mike Haldas”
"Farryl was very willing to assist with my specific cctv needs. I know that when I call CCTV Camera Pros and speak to Farryl I will get positive results!!"
“Mike,
Thank you for taking the time to provide this feedback and letting us know that Farryl is doing such a great job.
Sincerely.
-Mike Haldas”
"After a bad experience with another company, we needed a security system that was reliable, good quality and hopefully user friendly. The equipment from CCTV Camera Pros is top notch. They listen to your needs and give direction toward the best product for your situation. They assisted us in getting up and running, helping use fine tune and to get set up on some of the more advanced features. The app used to help monitor the system is very easy to use. Any time we have a question they are right there on the other end of the line available to assist. James Haldas is the best! We are so happy we went with CCTV Camera Pros. We now have a great security system that we actually understand how to use. We feel very secure!"
"I have purchased two cameras from CCTVCAMERAS through James Haldas and have received excellent support service throughout installation and any time there after when small problems arise. If i forget how to obtain history or anything James Haldas is always there to help. I would not buy from anyone else because of his excellent support and service"
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you for taking the time to provide us with this feedback and for letting us know about the great job that Farryl is doing. We really appreciate it.
Sincerely.
-Mike Haldas”