"I spent 27 years in the FBI and was involved in my share of CCTV surveillance applications and monitoring. Without question, the guys at CCTV Camera Pros are as technically qualified at setting up CCTV systems and interoperability over the Internet as anyone I used to work with. They hung by me during some trying times as a result of a camera factory defect until we got it right. The 16 camera residential system I have, would rival any government installation for video quality. I highly recommend the guys at CCTV Camera Pros for their after sales technical support which is so important in todays systems."
"Worked with Farryl on trying to find a camera that would do LPR with our Cisco VSOM server. Found a camera that had all the correct specs and when I had questions he was able to answer them quickly!"
"Recently added a GV-BL5311 to an existing setup with a Geovision NVR and 3 other cameras; a 4th had died a miserable death not connected with camera quality. Sales rep Farryl was quite responsive to my inquiry and directed me from a unit that I couldn't afford (yet saw and liked on the website) to this unit which I finally purchased, which does just fine.
I really appreciate the straight-shooting, getting right to business yet courteous approach to help that I received. This technique gets me what I need, presents realistic choices and options in an adult manner, and lets me get back to my work day while allowing the sales rep to get on to the next consumer. I'll absolutely offer my business again, should the need arise. "
"A couple of weeks ago I placed an order for several cameras through the quick and accurate response of Farryl whom was more then happy to assist with any question that I may of had. Once the order was placed the requested cameras were shipped soon after arriving at my location with just a few days. I again requested a quote for further cameras through Ferryl and received a response back in less then 10 minutes. I am pleased with the quick and professional response of this employee. "
"Winter in Hawaii can be challenging. We have outages and power surges on regular basis that cause my port forwarding to fail. Normally I dread calling tech support but with CCTV Camera Pros I never have that hesitation. James Haldes is the best. He usually has me up and running within minutes. Never condescending, always patient and an expert in his field, who could ask for more. Wait! He even returns messages! Like I said the "Best"! I have been using CCTV Camera Pros for over 4 years. They are one of a few companies that support a Mac platform. I have no plans of ever switching to another company. "
"We contacted James with a issue we were having and he was able to solve the problem in a matter of minutes! He seems very knowledgable about the product and is very responsive to our needs. Thank you for quick support."
"I would like to say how pleased we are with the service and technical support we have received from your company especially the help we have had from Farryl even when we were back in the UK
Excellent Service
Thank you
Mr & Mrs Sweeney "
"Farryl Buchman has always been there to help with any networking questions or a simple trouble shooting help. always a pleasure and simple and easy to work with the tech support team at CCTV Camera Pros"
"I recently had to call tech support for assistance with setting up a new camera. The tech support rep that helped me was Jonah, he not only resolved my issue very quickly, but he also mad some changes to our set up that improved performance, and made our system much better. He was polite, knowledgeable, and made my tech support experience absolutely smooth and productive. Jonah is the type of rep that you hope for on every tech support phone call. A++ service. Thank you so much"
"Good service, very good attention from sales agent Jimmy Carlin, I'm really very satisfied with Cctvcamerapros"
"I have been installing analog cameras for years. I, recently, have received more interest in IP cameras and quoted and received a job with the Zavio B6220 cameras. A large job it was, 14 cameras and over 2000 ft. of cat6 cabling. CCTV Camera Pros was just a phone call away and answered all of my questions. Farryl was my go to guy in tech support. He made the camera installation easy and simple. CCTV Camera Pros is an A+ company with A+ employees!"
"We have purchased several security cameras for our home from CCTV Camera Pros. Whenever we have had a technical issue, the online support they offer is unsurpassed. No matter what the problem, Farryl has been able to quickly and fully resolve it. You guys are the best!! "
"I wanted to let you know that I have been using your cameras and recording equipment for several years and over time I have had to call for support. I always ask for James because he has without fail been truly interested and helpful for anything that I have needed. He should be commended for superior customer service. Thanks for everything.
Merry Christmas and have a safe New Year."
"Faryl was very patient and helpful."
"I have a great year with CCTV once again Farrly Buckman did a outstanding job for our gun club.
He found open box items which help us save money. We will be installing more cameras in the upcoming year, and will be asking Farrly for his help as always. "
"Our business has been using CCTV Camera Pros for several years now. At one point during that time, I made a huge mistake of trying a competitor to save a few dollars....NEVER again. CCTV Camera Pros has never failed in meeting our requests and needs, and has always ensured our complete satisfaction. Their rapid shipping service, and more important - their excellent technical support is completely unmatched. In today's business age, it's rare to find outstanding companies that strive for customer assistance and satisfaction AFTER the sale as much as before the sale. Many thanks to James Haldas and the entire CCTV Camera Pros Staff !!!"
“Thank you for taking the time to provide this feedback and for letting us know what a great job James is doing.
Sincerely.
-Mike Haldas”
A rep from CCTV Camera Pros, cctvcamerapros, has responded:
“Thank you for taking the time to provide us with this feedback and for letting us know about the great job that Farryl is doing. We really appreciate it.
Sincerely.
-Mike Haldas”