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Product & services pricing
4.69/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.49/5
Customer service:
4.55/5
Return/Replacement policy:
4.31/5
Featured Review


5/5

2012-10-07

"I am very pleased. This is my third order, and will order again thanks"


Verified
5/5

2012-10-01

"As a medium sized retail business we were struggling to find a good surveillance system to replace our aging system. After exhausting many local "resellers" who only represented 1 or 2 camera vendors, I decided to turn to Google. I found CCTV and placed a call. Much to my delight, someone was actually there to answer the phone and was happy to discuss options with me.

I placed an order for one of our stores and then got to try out their tech support (there are always tech issues when trying to get acquainted with a new surveillance system). The answers and help I got was top rate and professional. They also have amassed quite a library of tech docs and videos and they even have their own Wiki.

I will definitely use CCTV Camera Pros again for our remaining and future surveillance system needs!
"

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4/5

2012-09-26

"Web page was easy to navigate through, customer support/sales staff (Carlos) was very helpful. Installation was a breeze. The only issue is that the picture quality of the camera was not what I expected."


Rep reply posted 2012-09-26
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Mr. Vizer,

Thank You for taking the time to post a review and letting us know that Carlos was helpful to you. I am sorry to hear that the BIPRO-540L4 CCTV cameras that you purchased did not exceed your expectations as far as resolution. This is one of our best selling analog bullet cameras so I wonder if it is possible that the resolution is not as good when connected to the quad processor that you purchased. Maybe the video is degrading a bit when run through this device. If you need additional help or would like to discuss further, I can be reached at 561-433-8488 ext. 86 or via email at mike@cctvcamerapros.net.

Thank You for your business.

Sincerely.
-Mike Haldas
Co-Founder & Managing Partner”


5/5

2012-09-25

"We stumbled across CCTV Camera Pros when looking for a low cost ballan. At the low price we were a bit hesitant to use them. We tried a few, had no problems and have continued to use them ever since. When ever we order products they respond quickly and deliver before you would expect. What more can you ask."

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5/5

2012-09-21

"Products suggested were perfect. Fast and easy setup with materials provided. A very happy client."

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5/5

2012-09-18

"Excellent Technical Pre Sales and Post Sales Support. "

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5/5

2012-09-07

"This is one shop that as it all when it comes to cctv system. The quality of their products is second to none. Above all they have a fantastic prices for all their products.
Another thing that amaze me is their prompt response to mails. I think they should keep this up.
"


5/5

2012-08-27

"Excellent. Easy ordering. Came on schedule. Was correct. Oh, there is a really tiny set screw that holds the camera in the mounting base that is missing. It is the really, really small set screw, not the slightly larger one that uses the allen wrench that came with the camera. If you could provide me one of those I'd appreciate it. I currently have it reasonably secure with a small piece of duct tape but would like to do it right for the long haul. "


Rep reply posted 2012-08-27
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Terry,

Thank you for taking the time to post a review. I am sorry to hear that a screw came loose from your camera. We definitely can send you a replacement screw. I just pulled a BIPRO-540L4 from the warehouse to see if I can figure out which screw it is that you need. I actually see two allen wrench style screws in the area that you are talking about so I want to confirm that we send you the correct one. I will email you a picture so that you can confirm. We will get it out to you right away after that.

Sincerely.
-Mike Haldas, Co-Founder & Managing Partner”


Verified
5/5

2012-08-16

"I am increasingly pleased with the level of service I get with dealing with CCTV Camera Pros. This is now my 3rd dealing with them and each time I'm left with a feeling of "Wow". Makes me wonder why other companies haven't figured out that stellar service and attention to detail really goes a long way with most customers and encourages word-of-mouth recommendations to others. Because of this excellent service I've experienced, I explicitly chose them for newer purchases without even price checking at competitors.
On my most recent order, I emailed asking about their top-end DVR product while explaining my wants of needs from the system - much to my surprise, they replied with a recommendation for a less expensive model which would meet my needs. Typically a company is happy to sell you the most expensive model you're prepared to buy and wouldn't generally talk you down to a cheaper option.
Another glowing observation about CCTV Camera Pros is their overall product knowledge and understanding of the CCTV industry. It's one thing to just sell products, but it's reassuring when you can see they really use their products in real-world situations and thus have a great comprehension about proper implementation and best ways to accomplish a particular task.
I highly recommend CCTV Camera Pros for their excellent customer service & responsiveness, as well as their top-notch expertise.
"

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5/5

2012-08-12

"Like anything else you get what pay for and when it comes to higher end cameras CCTV Camera Pro's price's are equal to or less. Customer service and shipping are second to none."

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Verified
5/5

2012-06-29

"My second order with CCTV and I couldn't be happier -- from the assistance before the sale to the support afterward, these guys are on top of their game!"

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5/5

2012-06-22

"Product was shipped fast and is there staff is knowledgeable.
"

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5/5

2012-06-22

"Great! Was easy to find and order equipment compared to other vendors and was delivered on said day. Thanks"

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5/5

2012-06-20

"I like the price and my part came in on time.
As needed I will use CCTV Camera Pros.
Thanks, Errol
"


5/5

2012-06-13

"Very easy and fast delivery."

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