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Product & services pricing
4.69/5
Chance of future purchase:
4.66/5
Shipping & packaging:
4.49/5
Customer service:
4.55/5
Return/Replacement policy:
4.31/5
Featured Review


4/5

2011-12-10

"It took longer than I expected for the items to actually ship after I placed the order. Prices always seem to be decent and items work well."


Rep reply posted 2011-12-12
A rep from CCTV Camera Pros, cctvcamerapros, has responded:

“Hi Duane,

My name is Mike Haldas. I am the managing partner and co-founder of CCTV Camera Pros. I wanted to thank for you for taking the time to post a review of your shopping experience with us. I read every review posted by our customers. Being that you mentioned some dissatisfaction with shipping in the review, I wanted to make sure that you were aware that your order shipped the day after you placed it. The free shipping (for orders over $199) uses UPS ground service which unfortunately takes 4-5 business days to reach Washington state from our Boynton Beach warehouse. For expedited orders (next day, 2nd day, 3 day), we ship out the same day as long as the orders are received by 2:00 EST. I hope that this sheds some light on why it is taking longer that you expected for the delivery. We thank you sincerely for this order and for the opportunity to earn your future business.

Sincerely.
-Mike Haldas”


5/5

2011-12-08

"This was the first time that I setup any type of security camera system so I had many questions.

I e-mailed a few different popular security camera companies that I found on the Internet. Only CCTV Camera Pros responded and answered all my many questions in a timely & detailed manner.

All the others either didn't answer, answered a week late, or didn't answer my questions in detail to my satisfaction. Because CCTV Camera Pros was the only one that did, I decided to buy from them. I am glad that I did! They have excellent service and products! A++++ Rating!!!

"

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5/5

2011-11-28

"I have tried a few different suppliers for my security camera needs and I have found that CCTV Camera Pros has the best prices and the greatest selection. The quality of the products can't be beat and the customer service is top notch. Exceptionally fast delivery and equipment that can't be found anywhere else puts this company at the top of my list for meeting all of my surveillance system needs. "


Verified
5/5

2011-11-26

"Excellent! Everything arrived on due date and in perfect condition. Will buy from CCTc Camera Pros again."

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5/5

2011-11-14

"Very good experience with no issues."


5/5

2011-11-09

"Good system, I will buy again!
Thank you.
"

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5/5

2011-10-10

"so far so good. Haven't received the products yet."

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5/5

2011-10-10

"I placed my order at the online store and the process was quick and convenient. The order arrived on time and the product performed as advertised. Very Satisified "

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5/5

2011-10-09

"A different kind of internet shopping. The next dat a sales representative of the company called to verify all order information. There wasn't any problems, they just wanted to get the order correct. I was impressed. You will be too."

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5/5

2011-10-06

"It was my first time ordering from CCTV Camera Pros. The website was easy to use and I was find able to find what i needed quickly. The gear I ordered came quickly and accurately. Thanks."

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5/5

2011-10-02

"We were looking to lower costs on our cctv repairs and upgrades. Decided to start doing repairs and upgrades in house. Found CCTV Camera Pros on line, checked them out and decided to give them a try. We have been extremely satisfied with the quality and price of the products. Also being somewhat inexperienced in this area I found there customer service and technical assistance staff very helpful. I highly recommend them. "

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5/5

2011-09-29

"These guys are awesome! I will never get my cctv gear from anyone else! They called me after I placed my order asking me if I meant to order B&W bullet cameras. Which I did not. They switched out the cameras for color and even though they were 20 dollars a camera more they gave them to me for no charge! AWESOME AWESOME AWESOME SERVICE!"

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5/5

2011-09-29

"It was great doing business with them"

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5/5

2011-08-22

"Website was easy. Recieved item ordered promptly."

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5/5

2011-08-08

"the only prob;lem i had with myorder is - no packing slip or reciept. this would be nice to have"

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