"Mrs, Benita and Mrs. Veronica has been amazing! I present a concern to them and they’re always right on top of it and resolve it in a timely matter. I’m not so satisfied with the curriculum. My child hasn’t learned anything of importance since attending.It’s been upsetting daily when I pick my child up and her face is dirty. Always has dry snot and tears."
"We started off in the infant class and we weren't really happy with the care we got there. We moved to the toddler class and we are much happier with his teachers Haleigh and Edina! They are amazing and truly do care for our child. We love how much outside time they do in the class and also the activities they do. We would like to see more of that, but we are happy with the way things are now also."
"Since the new director came in it has been a awful. Then they closed the back billing and moved everyone into 1 the building is SO crewed and they are always moving and adding more stuff to the hallways making it hard to walk around and pick up kids I would hate to see I fire drill. The parking is awful between staff , bus’s and the parents there is no where to park. At the end of the day the combine the rooms but does it really have to be the smallest room in the school , its so hot with all the kids crammed in there. This location needs A LOT OF WORK. Find ms Pricilla and bring her BACK"
"I HAVE ALWAYS LOVED THIS SCHOOL AND THE TEACHERS. THINGS HAVE JUST CHANGED SO MUCH. THE SCHOOL SEEMS SO DISORGANIZED AND NO CURRICULUM IS IN PLACE ANYMORE NOT EVEN HELPING OUT WITH THE SCHOOL AGE CHILDREN'S HOMEWORK. I BELIEVE THE SCHOOL IS UNDER STAFFED. THE TUITION IS ALSO RIDICULOUSLY EXPENSIVE;ESPECIALLY FOR THE SERVICE THAT IS NOT GIVEN."
“Thank you for taking the time to write a review. We appreciate your feedback, and are sorry to hear you had a bad experience with our school. We take customer reviews seriously, and would like the opportunity to talk to you in more detail. Please give us a call at 877-410-0645.”
"The staff is very responsive to concerns, wonderful learning environment, if new staff is hired and they are not a good fit they are gone pretty quickly. Love the long lasting teachers. They are very caring."
"before the new director I could always take my concerns in and talk to the old director she always followed up and got back with me I felt very secure and leaving my child there now I never get a follow up the daycare is always having furniture moved around it’s like a constant house move it never ends it feels very crowded I’m assuming the numbers are so low that’s why the buildings have been consolidated but when you walk in it just seems very overwhelming to have so many people in one small building I definitely do not like picking up my child in a small classroom where there are two teachers because of child ratio It just feels like they are in a box and they don’t have enough room to move around I feel like the director definitely needs to work on her follow through and communicating with the parents the parents are what keeps the facility open if you don’t have parents who don’t have children therefore communication and following up with your parents is key"
“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 877-410-0645 so we can help you with your concerns.”
"I really appreciate this school. The learning and schedule continue at home so it is easiest on all. The teachers are caring and make sure that any issues are addressed."
"Teachers have been changing and there’s just too many kids to one teacher per class and the monitoring of what kids are doing is just unacceptable, my child comes home with **** rashes, scratches and extremely dirty clothes and she’s only there for few hours at a time. My child goes there 2 times a week and is the calmest child you’ll ever meet yet other kids are constantly playing too aggressively and the teacher is busy with many other things. My child’s father picked her up one day and saw that the teacher in her room (usually in the infant room) dragged a babygirl from the mattress in order to wake her up and that’s unacceptable. The teacher from the infant room is very careless and not nurturing at all and has no patience with the kids. I’ve witnessed her watch other teachers clean up messes after breakfast and she stands there just watching. The simple task of keeping booger’s from overflowing every kids face should be a basic need."
“The safety and security of our children is of the utmost importance - we would like to connect you with the district manager to further discuss your experience. Could you please call our Customer Support line at 877-410-0645 so they can connect you with a member of regional management?”
"My general experience has been great. My daughter loves her teachers. Anything I ask them to do for her they do. Communication is good. They care about her development. They all deserve a raise and any other incentive you can offer them to stay. Free childcare, gift cards, awards and recognition. These ladies work very hard! Joseline, Keyona, Christina, Brenda, and the other lady from Michigan that works in the office. Hire more teachers please!"
"Loved the location on Wimbledon better Lamar Lamar was horrible and would not recommend it to anyone"
"I love this school, the director, staff and all the teachers. Has made a big impact on my grandson. They came to the rescue when my grandson unexpectedly came to live with me."
"We have been extremely happy with our experience at this school. The teachers are caring and attentive to each child's needs, and our child is excited to go. We are very glad we chose this school!"
"This school does not care about your special needs children."
"Over all it has been a positive one. Despite regulations and standards being in place, not every institution complies in regards to cleanliness and safe try. This location is exemplary in those areas. Teachers are caring and engaging. Over all environment is inviting and cheerful. Improvement of communication is my only complaint."
"overall was okay, think facility is way over priced would not recommend anyone and also don't understand why they do not have an infant room."
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:
“We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our school. Please call us at 877-410-0645 so we can discuss this matter in more detail. ”