"prior director was a mistake."

"Previous management was more engaged and at least appeared to care. When I brought up my concerns with potty training to the preschool age manager she waived me off and didnt care (she doesn't ever care to discuss issues) and the same happened with the director until I shared a picture of a urine soaked shirt with one of the staff. Then the situation was handled but the director did not communicate anything to me or have a real conversation with me. I asked about it and she ended the conversation as quickly as possible. I've since seen some improvement but the teachers are lazy and don't want to care for my sons potty training needs. They want him to be able to do it himself without helping him learn."

"Brittany Breyel, Caitlin Schule (I know she is no longer working there), Andrea and Danielle Coldwell have always been friendly, genuinely caring and consistent. All of the teachers seem to be doing a great job, but it always feels like these ladies really have a passion and love for kids that makes me feel very comfortable as a parent and that my daughter is in great hands. Crystal at the front desk is always very nice, communicative and accommodating with my check-ins and any questions/concerns I’ve had. I am slightly disappointed with that the lack of direct communication to me on the biting incident last week but I mentioned it to Crystal today and asked that I am communicated to next time, so I’m hopeful this won’t be a recurring issue in the future."

"We came to this daycare after moving to flower mound from Dallas. We loved our previous daycare because while the facilities may not have been as nice, the teachers and staff were so incredibly loving with our kids. In fact, when we left, their teachers actually cried thinking of how much they will miss our child. I do NOT get the feeling of love from Ms. Marina, if we took our kid out tomorrow I don't think she would really care or blink an eye. That is what I miss the most from our other daycare, the love and PASSION for the job. I also feel Marina simply goes through the motions and does not seem motivated at all in her work. I would gladly go to a different daycare even if the facilities were not as nice, so long as the teachers were passionate and loving. These are the most important things to us."

"I absolutely love Children's Courtyard. My daughter feel in love with this school during our tour. The staff is amazing! Our director Kristen is awesome and her teacher Vicky is so great. My daughter loves going everyday. Not only is she learning but she loves it."

"Mixed feelings as in the beginning the teacher interaction and learning was great. Over the year and especially the past year have deteriorated to being a expensive babysitter. I hate this as my kids have made good friends. The advancements we make at home deteriorate once at school. There are some great people there but that’s a small subset these days I hate to say."

"The Pre-K program with Ms Latonya is excellent. I don't have any concerns here. She is excellent. My child has learned a lot and I know the children are disciplined for bad behavior. However, my other child has been attending school age program throughout the summer, and I do have concerns with this program. There is no structure or schedule to the school age summer program. There does not seem to be any real discipline. The kids have way too much time to spend on electronics. And, the facility is becoming really dirty, especially in the school age area. The teachers seemed to change over the summer, and some are not as friendly. I am not sure if I will bring either child back for the summer program again."

"This survey has been difficult to fill out because at times I had to answer the questions to pertain to one or another child. It would have been more helpful to have this separated by level of program (EPS, Preschool, Pre-K, School Age). Also, I want to say that the EPS, Preschool, and Pre-K teachers are AMAZING! Ms. Marina (EPS), Ms. Courtney (Preschool), Ms. Cindy (Preschool/Prek), Ms. Latonya (Pre-k), and Ms. Aubrey (Pre-K) are all very good teachers and I feel confident in their educational abilities. They discipline with a calm, confident manner. I also really love Ms. Crystal (Assistant Director) and Ms. Tessa (School Age Program Director). Both have been very receptive to any issues that have arisen and taken care of it. Ms. Kristen, our new director, however has not been. I recently had a meeting with her to raise some concerns - which there is no space to go into here - and she immediately was trying to question why I hadn't gone to her sooner and tried to poke holes in my comments. Her abrasive nature has limited her ability to lead the school in a calm, confident manner. I addressed her lack of approachability with her, which was met with resistance and I don't believe she understood what I was saying. Her response was that as director she needs to be the bad girl (her words, not mine) in order to keep some of the school aged children under control. I found this philosophy very disturbing as that is definitely not the case. One can set up rules and consequences (both positive and negative) in advance and calmly follow through to maintain order. It is unnecessary to yell or be abrasive with children. I also have concerns about the amount of discipline training (or lack thereof) that the school aged program teachers are receiving upon hire. I feel like more positive-approach discipline methods need to be implemented & taught to both the director and the school aged teachers (the EPS, Preschool, and Pre-K successfully implement it already)"

"Awesome staff and love my children’s teachers!! They love coming to school and that makes me happy. Love all the Brightwheel pictures and updates daily."

"We just switched over from another location due to teacher preference and director preference. We have been extremely happy with our decision to switch over and everyone has made our transition for us and our child easy!"

"I think all of the staff are great and caring."

"My son has attended since he was 6 weeks old and it’s the only school he has known. That is the only reason I haven’t switched schools yet."

"I was very happy with Childrens courtyard"

"We were excited to start our son here. Then the problems started. Sometimes I feel management at the school doesn’t do enough to handle my concerns. But, there’s always hope that things can change for the better"

"Director and other managers are super nice. They always greet me and my child by name. All teachers know my children and I like how home like it feels. They got renovated which is awesome improvements. The School-Age program is amazing now and we love how caring all the teachers are. I would highly recommend this center!"