"The school is warm and inviting. Director and staff are on it"
"Communication and care is great. We love our CCY family"
"Great school. Love the live streaming option and the updates from the teachers. A little overpriced compared to other schools and I don’t like that it doesn’t offer a discount if you don’t take your child the whole week due to sickness or inclement weather."
"The one great thing about this school are the live cameras so i can check on my child throughout the day. I don’t see my teacher at drop off or pick up so I can only receive updates on the app. The last daycare he went to was way more interactive with me on a daily basis letting me know if he had a good day or not or if he got hurt or called me if he’s running fever. I feel like there could be some improvements to be made within the staff interacting more with the parents."
"I have only had positive experiences so far with the school."
"Mrs. Jo runs a tight school. Which we love it is clean and inviting. Ms. Tayla is again amazing."
"I think Jo neds to attend classes on proper management and how to interact with parents and third parties. She seems to run a tight ship but there is such a robotic/mundane type energy that comes from everyone with the exception of Jo."
"The general experience has been good. My only concern is the kids walking around with a runny nose and parents be king able to walk in the classroom on the carpet vs. the daycare worker coming to meet you at the door like they did during the pandemic."
"Great at first and slowly down hill."
"Staff is great. Communication is a top priority for this a center. We love it !"
"We are charged fees every time we turn around for something. Seem to be more concerned with money than the children."
"Overall I have enjoyed our experience with CCY. It was a little adjustment for my LO. But the teacher helped her /me through the transition by making us feel comfortable by comforting my LO. I would however like to see more engaging/ fun activities for the TOTS."
"My general experience with this school has always been great! We loved Ms. Benita and we love Dr. Jonathan and Ms. Courtney. The teachers - Ms. Annette, Ms. Hawa, Ms. Tracy, Ms. Ashley, Ms. Jessica, Ms. Cameron, Ms. Robyn, Ms. Esme, Ms. Kayla, Ms. Shelby. Just to name a few that I hear and speak with. I have grown good relationships with some of them and they mean a lot. They all have always been involved with my boys and extremely approachable. I have never once been denied help or direction. They care for my boys as their own and they always share pictures and videos of them which make my days better as I am stuck in an office or a computer all day long. They keep me well aware of their days and I can always peak to see how they are doing on the daycare cameras. We wanted to move, but we didn't because of school. I would rather stay in the area than transfer them to another school. That's how much I love them. The staff makes the school and I am very blessed to have them in our lives."
"Overall, I enjoy this school and they take my concerns seriously. However, there has been a few teachers that had been here for a while that quit, and new younger employees. I hope the quality of care, Discipline, and safety remains the same."
"I love it I love watching my child hug the teacher it lets me know that she is in good hands"
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:
“Thank you for bringing your concerns to our attention. We understand the importance of clear, concise, and fully transparent communication when in regards to tuition. Please call our Customer Service Team at 877-410-0645 so we can work to resolve this issue with the school.”