"Overall, it's been a great experience. The teachers are really caring and communicative. There are a lot of challenges to running programs like this in current times, but I think they do a great job as they are able. I'm happy that they go outside twice a day. The only negative experience so far is with the director, and it hasn't been that bad. However, she seems very disorganized and her communications are confusing and often stress-inducing (they give a small bit of information about something potentially negative, but not much, and there's never any follow-up). When I've emailed with her a couple of times for minimal clarification, she doesn't answer the questions and it leaves me more confused. The assistant director seems much more organized and communicative."