"I was very impressed with the cleanliness of the building and classrooms. All of the students that I observed while touring were engaged and being taken care of."
"I appreciate that my child’s teacher (Ms. Rolanda) is very relatable - culturally as well as educationally. I appreciate her daily feedback & ability to work w/ me on behavioral concerns. Ms. Montse has done a great job communicating w/ me as needed as well! Thank you both!"
"I love it. The teachers and staff are awesome and my kid loves it"
"We love this school and love the teachers. The only issue is the school age classes. During the summer the kids are loud and wild and the younger teachers do not seem to have it under control. During school the after hours program the teacher doesn’t seem to pay attention to what is going on. When I pick up my kid he is hiding in a corner with other kids discussing inappropriate things or playing inappropriate games."
"Communication could be better as far as letting us know prior to moving our child to a different room. My child was moved and I didn't find out until I saw the pictures stating that he started Pre-K."
"I love the staff @ our location. I feel like I can come to the staff with questions and/or concerns and all issues are addressed with the adequate amount of concern and knowledge."
"I’m very disappointed with Courtyard. They can’t communicate and only show the bad in my child."
"Overall, my experience has been excellent. There is one teacher there in particular that if my son ends in her class, I will no longer have him attend. Her name is Lindsay and she is with the early pre school group I believe. I often see her yelling and strong handling the kids. She will sit on one side of the room and just yell at the children. If my son is put with her, he will be removed from the center. Her behavior is unacceptable."
"Overall good school. I like the felicity however the hours of operation specially during holiday is not great. Like there was a whole day off couple of months ago for teachers training, which I never had to experience with other day care. Day before thanks giving was early release which is not very happy experience for us. I hope you will pay attention to those hours."
“Thank you for your review. We're sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. If you would like to discuss your issue further, please call us at 877-410-0645. ”
"Children were showed love, patience and discipline. Any of our concerns were addressed and solved."
"We love the school and it's teachers and staff! They are very caring and take pride in their relationships, while giving children appropriate boundaries and relationship skills."
"We've had a mostly positive experience with this school, a few hiccups but the director heard us out loud and clear and to our knowledge, it's been resolved."
"The teachers genuinely care for my child - that is my number one concern and how they keep a structured day for him."
"Not enough discipline with children. Allow kids to run over the teachers, out of control. My children need an hour of study time after school and not provided even though I have asked on multiple occasions. Certain students are not allowed to be around my child and Daycare doesn't enforce that rule."
“We're sorry to hear about the experience you're having at your location. We'd like to work to improve this - could you please contact our Customer Support line at 877-410-0645 so they may connect you with regional management?”
"We have been at this school for over four years and wouldn’t go anywhere else. Every one of my daughter’s teachers has a long tenure or came in with great experience and stayed. I love walking in the door and being greeted by folks that feel like our family. They care about not only my daughter, but also the rest of our family. In fact, one of the teachers attended my teen’s musical last fall. We have one more year before moving to kinder and our last day will be a very difficult one for us."
"I absolutely love this school and the staff they have. Everyone acknowledges me and my child when I walk in."
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:
“We're sorry to hear about your disappointment in your school, and we appreciate you sharing your concerns with us. Please reach out to our Customer Support Team at 877-410-0645 so we can connect you with the appropriate person to share your concerns.”