ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2020-06-19

"From Infant 1 to early Preschool, we have had great teachers that genuinely care for our child."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
3/5

2020-03-04

"The thing that sets you apart is the cameras. The price is comparable, the location is very convenient for us, but the teachers are eh. My son has come him with bruises from children (I get it, kids will play rough, but bite marks???), as well as marks, torn skin, and rashes from poor diaper changing. Should diapers be changed on a schedule? Like every 2 hours, change the diaper - regardless of if they need it, or regardless of if they defecated 10 minutes after the last diaper change? It seems this is happening. This is not meant to be a bash-fest... you asked for our opinion, and we are giving it. Please read all comments. If you would like to discuss further, please call ***-***-**** (Scott)."


Rep reply posted 2020-03-04
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review Scott. We appreciate your feedback, and are sorry to hear you had a bad experience with our school. We take customer reviews seriously, and would like the opportunity to talk to you in more detail. Please give us a call at 877-410-0645.”


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2020-02-18

"The director is amazing and really gets to know your child. My son came out of his shell while learning a lot."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2020-01-17

"I have a strong connection with the teachers. They are the life of this school. Nothing is better than seeing my older son run up and give his teacher a hug when she sees her."


Verified
1/5

2019-12-31

Terrible Director

"I brought my son to this school after a bad experience at TLE. I can truthfully say comparing the two schools , this monetary driven prison is the worst school my son has ever attended. From day one , my son was never made feel welcomed at this school. His things were thrown around in multiple cubbies because they took 2 days to make a cubby. Even then , I was patient. Being new to a school is already scary enough , from the get go I asked and insisted and even wrote on his form "please be patient with his sensitive personality ". As any child with all these changes he had potty accidents and not once but twice was left in his urinated clothing as he waited for me to pick him up. This was at the one week mark and I felt it necessary to address my concerns with the Director. As I enter the office with her hand on her cheek and head leaning down as a disinterested teenager, I start to express my concerns and my frustration her immediate response was so condescending that I couldnt help but sit there in shock at how little she cared and instead kept checking the clock. It gets better parents my biggest concern was bullying. My son, two other young girls and even the teacher were physically assaulted by a boy named Jack in his class and the , the director kept saying he can not be verbally corrected the same way as the other children because he had "special needs ". I am a strong believer that if you "clear" a physically aggressive child to be amongst other children he too should be corrected and held to the same consequences as any other kid. Instead she said "we have to be careful with his situation and will talk to him".

He we are on Friday, December 27th . Jack was especially aggressive all caught on camera where my son was hurt by this boy and instead my son was punished by being told to stay away from where he was playing so that instead Jack could play there! How infuriating is this?! I left work at 4 pm to pick my son up earlier then usual and as the kids played outside I asked the teacher if any other parents had complained about this boy and in fact 3 other parents have complained! Nothings has been done! As I turn around this kid had yanked my son down to the ground by pulling him back from his hoodie and my son hit his head on the ground! Infront of my own eyes but because it was not my place I said not a word to the kid and grabbed my son and demanded the damn director! It is now 2 hours until midnight on Monday and this irresponsible director has yet to reach out! She made no effort to call and ask if my son was ok?! She didnt call to ask why he didnt show up to school even though he is enlisted full time! She has done nothing but continue to ignore the situation! She is a disgusting excuse for an educator , child care provider and this place should be on the last place you ever enroll your kids!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
4/5

2019-11-25

"My overall experience here has been wonderful. My daughter is happy and is always well taken care of. She’s in multiple electives, and the evidence of what she is learning is apparent every day. The management staff is great. They are so friendly, and any time I have any questions they are quick to respond and handle everything well. All my daughter’s former teachers still check on her even though she’s not in their class anymore. It’s like leaving your child with family during the day while you are at work. We are very happy here."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
1/5

2019-08-30

"Teachers should spend less time chatting with other teachers and pay more attention to the children"


Rep reply posted 2019-09-11
A rep from The Children's Courtyard , LearningCareGroupCL, has responded:

“Thank you for bringing this to our attention. We’ll work to make sure that this doesn’t happen again in the future.”


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2019-08-19

"Great experience. Staff is always friendly and caring."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2019-07-21

"Thank you for getting school cleaned up and smelling nice!"


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
4/5

2019-07-19

"It has been OK. My daughter loves her teacher but I am not confident my child is being challenged to learn like they are in other schools."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2019-05-26

"Positive improvement with the new director Quanika."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
4/5

2019-04-07

"It has been a good experience, thus far in all areas of learning and my child enjoys coming to school. The area that I think needs more attention is the grounds and parking area. Speed bumps are damaged and screws are coming off. I've seen cigarette butts in the rock garden in the front. There is a dead plant in the outside entry way and that area just needs a good cleaning.The inside of the school is maintained well."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2019-02-16

"This is a great campus! Creative and always decorated for a fun atmosphere. Kids are engaged and you can see their great work on display as well. A+"


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2019-01-31

"My Son adores Ms. Shana, We feel at ease when he is in her care. You can tell she enjoys working there and children are her passion."


Verified The Children's Courtyard - 8001 Parkwood Blvd Shopper
Verified
5/5

2018-10-25

"As a newer family at Children's Courtyard, Plano...we have had a great experience. Our 7 month old has never been unhappy at drop off and seems to enjoy being in the classroom with the other babies."