"They are quality, on time and are always available by phone. The one time I had an issue they immediately replaced the print at no charge. Thank you"
"I've purchased products for my business and personal use here for years now and the product is perfection. The one time I had had an issue, customer service resolved it immediately. Why would I go anywhere else?
This is the first metal print I purchased here and my expectations were surpassed."
"Easy to use the site, great product, fast service. I have already ordered additional product!"
"Always wonderful products! "
"Quick delivery and product is always beyond expectations! My clients love their canvas prints from CGPro. "
"Love my print - the colors are just gorgeous!"
"A smooth, reliable and predictable experience. Good outcome for my client. Thanks."
"I called hoping I could get the product in time. Although, they couldn’t guarantee it would be delivered in time I rolled the dice and ordered it. The banner arrived in time and was beautifully done! I’m very happy and will be ordering again."
"First off, the prints (I ordered 6 20x30 metal prints) look fantastic. Very impressed with both the quality and value.
However, my order was split and arrived separate days. First day’s prints very well packed and arrived flawless. Second day’s prints had packaging missing, and turns out on of the three prints was damaged in transit. I had a deadline so contacted CG Pro Prints as well as doing the online replacement worksheet. Person I spoke with said he would rush order everything. Then crickets for 2 days...then I received an email that my replacement print was approved and to allow 3 days plus shipping...I’m typing on my deadline date and haven’t even gotten a shipping notification yet. I also contacted customer service again to ask why my order wasn’t rushed as promised. 2 business days later...no one has contacted me to give an explanation. I’m sticking with this company for now to keep my gallery prints uniform. Today it was announced that the company is under new leadership...so I’m hopeful that the quality control in shipping and overall customer service improves...
So...
Packaging and shipping 2.5/5 stars
Customer Service 2/5 stars
Value 5/5 stars
Quality 5/5 stars
Overall 3/5 stars"
"I was so impressed with the customer service and the efficiency of replacing a canvas that had started coming apart for one of my clients. I was very impressed and it has made me want to continue doing business with you. "
"The quality is always amazing and on point. I've never received an inferior product from CG Pro Prints. They are stunning to look at it and really make an impact on clients. And as always, the price point can not be beaten. I love that I'm able to offer my clients such quality without charging a small fortune. Consequently, my clients buy more pieces and enjoy their pictures throughout the house."
"Great product. Great price. Great turn around. Can't say enough."
"Simple to use website with speedy no hassle delivery!"
"It all turned out so beautiful!! "
"I have ordered many times from CG Pro Prints, and they have never disappointed. Great quality print, professional backing and finish, and great pricing. Love their products!"