"Product was delaminating. CGProPrints replaces the faulty product with no issues. Thank you so much. "
"This is my first time sending off a picture that I took myself for resale, I had no clue how it was going to come back and it came back absolutely amazing.
Thank you so much you will be getting all of our business ."
"good job, good job, good job, good job, good job"
"We’ve always had great results"
"I ordered a print for a client and did only had the option to choose the color of the frame. The print came framed but with a big white border around the print that my client did not like at all. Sent an email just to get a response saying that nothing can be done. We want to order another print but our decision on where to get the next print will be determined on the outcome of this issue. "
"great product, great price -- the customer service people are pleasant , thank goodness! "
"Back corners came through not good, but they promptly send a new one. Great product and customer service!"
"I now have had to replace over two dozen canvas prints because they fall apart and am expecting more in the next few months. It is embarrassing when a client informs you that their family portrait has fallen apart just a month or two after purchase. It is beyond irate when your first commercial job decorating an entire tech work space in a high-rise tells you that the entire order has fallen apart and they will never work with you again. You get what you pay for, CG Pro prints is on par with Costco for price and quality. I will say that they do replace the canvas's no questions asked which explains my reasoning for the one star rating. If you want to be known as a cheap, low budget low quality, unprofessional amateur photographer, and if you want your product to literally fall apart while above clients mantels- choose CG Pro Prints."
“Hi Mcphotopro,
I'm extremely sorry to hear of the issues you've experienced with some of your canvases. Our quality control team investigates all reported concerns, since we take each order very seriously. We're always pushing to make our processes even better and we're more than happy to do whatever we can to make any issue right. Most recently, we've added extreme weight and pressure machines, rapid aging chambers, and even a sonic wave machine that blasts vibrations at our canvas to ensure they are the most tested print products in the industry. Additionally, we offer a lifetime guarantee on all of our canvases. Thank you for giving us the opportunity to help with replacements for those canvases that did not meet our quality standard.”
"Wonderful and great quality too"
"Cant say enough good things about cgproprints"
"I printed the wrong photo for a client and CG Pro allowed me to reprint at no charge. Thank you!"
"Images are awesome and customer is always just a click away!"
"I have never been disappointed in any of the many purchases I have made from CG Pro Prints. They are my only place for ordering canvas prints. "
"CG's website is easy to navigate and there are choices that are not available on similar website such as a good variety of sizes.
I'm also happy with the quality of prints. Delivery was also on time.
Thanks and keep up the good work."
"My clients and I are always impressed with cost, speed, and quality of products. Specifically, gallery wrapped canvas. I plan on using no other vendor for these products. "
A rep from CG Pro Prints, , has responded:
“Hi Realdeal2383,
Thank you for posting about your experience. I'm sorry, I think we may have misunderstood your original email. It sounds like you are referring to the matting of the print. All of our framed prints do come with a white mat between the picture and the frame. White is our only mat color available right now, but we have many other products that your client may enjoy instead. I've sent you an email so that we can further assist!
”