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Verified
5/5

2019-08-22

CG Pro Prints rocks!

"We love CG Pro prints. The service and quality never disappoints. "

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Verified
5/5

2019-08-22

Great product

"We’ve used CG Pro Prints for several years. We’ve opened a second location (in another state) and wouldn’t use anyone else. The product is exactly what I was looking for and at a great price. "

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Verified
5/5

2019-08-22

Where I get all my Canvases

"Easy to use, orders fulfilled quickly, and my clients LOVE them. I also have canvases all over my home of my family, so I love them too! "

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Verified
5/5

2019-08-21

Quick, easy, friendly customer service

"I ordered several prints and a metal print. They shipped quickly. I had one print missing from my order and they immediately printed and shipped it to me for no additional charge"

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Verified
1/5

2019-08-21

Metal Prints

"I have been very happy with the canvas prints I have gotten from CG Pro Prints, but the metal prints is whole other story. I was lured in by their low prices that help me keep my price points down and sell more prints but not sure if I have had an order that was without issues yet. Problems like all prints too dark, chips on edges, print issues and crooked frames. My last order for 5 smaller prints I had shipped to a hotel where I was doing a show because customer service said the would not arrive in time to my home address even though 3 of the 5 prints arrived at the hotel the day before I left. The location is only two hours away. Apparently there was a shipping issue with the other 2 prints (customer service would not go into specifics) so they re-made and re-shipped the two missing prints to my home. One of those had an extremely crooked frame (no excuse for that in my opinion) the third re-make was shipped to the original location rather than my home even after I brought it to the attention of the customer service rep and he assured me it would ship to my home. So now one day short of a month later they are re-making one of the prints for the fourth time and are shipping it next day air when completed. I can say they have made everything right in the long run, but I am done with ordering metal prints from them."


Rep reply posted 2019-08-24
A rep from CG Pro Prints, , has responded:

“Hi tsandersphoto,

Thank you for sharing your experience with us. I’m terribly sorry to hear that you had a difficult time with your last metal prints order. We want all of your orders to be delivered in perfect condition, and if a replacement is needed for any reason, we want to do everything we can to ensure the delivery process goes smoothly. I do see that there was some confusion on our end when attempting to change the shipping address for your replacements, I apologize. We take mistakes like this seriously. I have sent you a separate email to share the tracking information for the remaining metal print that’s being overnighted. Thank you again for taking the time to share your experience.


Verified
5/5

2019-08-21

Good company, quality prints and perfect customer service!

"They are always professional in all I can think of! If there any issues they will always help and resolve the problem. Good quality products and they have frequent specials and sales. Perfect lab to work with! "

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Verified
5/5

2019-08-21

Beautiful Metals

"I’m a Pro Photographer and my metal prints from CG are beautiful. I’ve ordered from another company and the results were not worth selling. I’ve ordered twice from CG and I won’t go anywhere else.
"

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Verified
5/5

2019-08-21

Couldn’t be happier.

"My solid face canvas came in a timely manner and looks amazing hanging on the wall. I only regret not having learned about CG Pro Prints sooner!"

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Verified
5/5

2019-08-21

Good produces and very good prices and excellent service to boot.

"I've been doing business with CG Pro for over 5 years. I recently had a fairly large order for 5 Canvas Wraps in 36X24 size for a new home for a long-time client. She had spent a considerable amount of time selecting her favorite images from my Nature & Wildlife Library and has another 5 ready to order. But first we wanted to see how they looked hung in the house. They are fabulous. Yes, I'm proud of my images but the wraps are awesome ways to exhibit them. She agrees and we're getting the next group together now for another order. "

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Verified
5/5

2019-08-21

Great product

"Very easy to navigate and quality is unsurpassed "


Verified
5/5

2019-08-20

Love the fantastic quality of CG Prints!!!

"Great service, fast delivery and super prices!!"


Verified
5/5

2019-08-20

Exemplary Customer Service

"Reliable and quality products you rely on "


Verified
5/5

2019-08-19

Excellent value

"I have found the best prices on canvas prints and am quite pleased with the service and quality of CG"


Verified
5/5

2019-08-19

CG Pro Prints Customer Service

"They were helpful and followed up on my inquiry. "


Verified
5/5

2019-08-19

Canvas Print Quality Problems

"Several of my customers complained that the backing, with hanger, on their solid faced canvas prints came detached from the print causing the print to fall off the wall and were damaged. Your customer service people immediately took care of the problem and issued a coupon code so that I could re-order the prints at no cost.

Thank you for your fine service.

Regards,

Ron Beller
Images by Ron Beller
"

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