"Ordering was quick and easy. Turn around time was very fast. The framed photos are gorgeous! I know I will be ordering more of these."
"Great service with fair prices"
"Nice canvas but the backer is often off center or not covering the seams. Needs a little more attention to detail. Otherwise good."
"Quick turnaround and great quality! Will definitely use again!"
"Love the way they package the products up, always quick and always great quality! "
"I've used CG Pro Prints for years in our Photography business. Never once has the product failed us.
In this case it was for an image we didn't take, but we're handling for a client's retirement party. Given the slow delivery I wasn't convinced we could get the canvas delivered by the event date. Enter CG Pro Prints excellent customer service experience. As good as the product is, the customer service is even better.."
"I was turned to CGProprints from a fellow photographer and absolutely love the products and especially the pricing for resell. The product are so professional looking as is the service. Keep up the GREAT work guys and girls."
"My canvas was falling apart after a year and they replaced it quickly once I contacted them. Will definitely trust them with future prints! "
"You products are unrivaled! Great prints and fantastic canvas wraps, the best around! Very attentive to products damaged in shipment! I am less than satisfied with the time it takes to receive canvas wraps and you minimum required charges for prints makes it impossible to order prints from you, even though I would like to! Dean
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“Hi srssphotos!
It's great to hear your feedback, and we really appreciate you taking the time to post a review. Currently the turnaround time depends on the type of item, shipping speed selected, and distance from our facility to the final destination. We work hard to keep our prices low, so all of the businesses we serve can see the best profit margin. I am sorry to hear that the charges are prohibitive for you. Thank you for sharing your honest feedback and your kind words.”
"I have been using CG Pro Prints for several years for both canvas and metal prints and their work has always been outstanding. I just received my latest print, a 48 x 32 canvas that had some issues probably caused during shipping. I brought this to their attention with a couple of photos and literally within minutes was told that a new canvas was being printed for me. That's what I call Customer Service."
"I am so impressed with the quality of CG pro prints products and customer service. I will be ordering more products soon. "
"Received photographs quicker than promised and they were perfect in every way. Would highly recommend this company. "
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Easy to order and arrived quickly.
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"Ordered a 5x7 standing canvas, after opening the box from shipping the back was already peeling off. The corners look like they were folded by a child and the barcode is visible on the very back. Terrible quality, but what can you expect for 20$.
On a very positive note. The color is spot on."
“Hi sam-54534,
Thank you for giving us your honest feedback. I'm sorry to hear that your first order was a disappointment. We take pride in the workmanship of all of our products, and never want you to receive an item that is below our quality standards. I see that our team has responded to your email and assisted with the full refund that you requested. Again, I apologize for any inconvenience this order caused you. We hope that you will give us another opportunity to serve your business in the future. ”
" I’ve been very pleased with almost all of their work. When there’s been an issue they have been quick to send a replacement. "
A rep from CG Pro Prints, , has responded:
“Hi business-4658,
Thank you so much for giving us this feedback. We want all of your canvases to be in perfect condition, and I have followed up with you to learn more about the condition of recent canvases you received, so that we can help with replacements. ”