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Verified
5/5

2020-07-16

Great LAptop Battery!

"First experience with CPU medics has been great so far. Ordered and received an Apple Macbook Air battery that has worked out good so far. Good value- will definitely consider CPU Medics again for any future purchases!"

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Verified
5/5

2020-07-16

Great company

"Great experience. They helped and the product did what I expected to do. "

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Verified
5/5

2020-07-16

Great product! Fixed my PS4 Problem

"Bought a refurbished power supply from CPU Medics to fix my PS4 Pro. I was immediately pleased with my system’s performance, and I haven’t had a problem since. Thank you!"

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Verified
5/5

2020-07-16

Great Price for SSD Drive

"I purchased a SSD Drive from CPU Medics and got a great price! It didn't come with any software to clone my failing drive so i did have to purchase that seperately but the drive was easy to install, came with everything i needed to convert a regular hard drive slot over to secure the SSD drive, no problems, nice price and fast shipping, I would certainly use them again and would recommend other people use them also."

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Verified
5/5

2020-07-16

Above and beyond

"CPU Medics quickly fulfilled my first order. When I ran into an issue they quickly sent a replacement part at no additional cost. All communications were prompt and professional. I would use them again with no worries. "

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Verified
5/5

2020-07-16

Excellent

"Excellent customer service, right product, and was delivered on time. Thank you guys so much. "

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Verified
5/5

2020-07-16

Excellent experience with this company

"My purchase of a new hard drive for my MacBook was an excellent experience. I received the correct drive and it was very easy to install. "

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Verified
1/5

2020-07-09

Returns!

"Well first off I was told I had a 9.00$ restocking fee but on top of that I had to pay to ship it back which is what’s the point of putting on your website “we’ll cover return shippings”? It’s crazy. Then for some reason before any of that they told me they had a replacement for me before they shipped it out I confirmed it was okay but the hard drive came with little scratches on it. In the end my return was supposed to at least 59$ back but ended up getting 43$ which I still don’t understand why but I suggest before you buy from this company you make sure you get what you need cause if not shipping back and getting almost what you paid for is horrible. "

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Verified
2/5

2020-06-24

Deceptive Advertising on Dell Replacement Power Supply

"CPU Medics advertises the Dell D525AF-01 I needed for my Dell Studio XPS 9100. I ordered it online to the tune of about $150. However, the tech called me to say that they really don't have these power supplies, as they can only get what is pulled and tested from old systems. Instead CPU Medics pulled a "bait-and-switch" wherein they "suggested" and then delivered an inferior Flextronics 475W PSU that retails for about $80 or less. As I needed the PSU, I accepted it, plugged it in and can say that it sort of works -- system powered up and runs but I get a steady amber power light -- which apparently indicates that the PSU is not delivering all of the power needed for the system or some of its components. I'm obviously concerned about its reliability. I will install a new, up to date PSU at my earliest convenience. So, only two stars for the product and their deceptive advertising tactics."

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Verified
1/5

2020-06-23

Shipping and tracking is horrible

"Ordered a replacement battery on a Friday, they took one week before even shipping, and then the following Monday, still no tracking number, I paid extra to get this battery to me faster, and now it’s been 11 days and I still don’t have it.
I can not recommend this company, and I suggest you find another place to get your replacement parts. Additionally email communication is sparse.
"

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Verified
4/5

2020-06-03

Nice services

"Nice services, would buy again."

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Verified
5/5

2020-02-03

Found a replacement Mobo for my older Dell laptop

"I have a 10 year old Dell laptop and the Mobo went bad. I found the replacement part at CPU-Medics and placed an order. Shipping was fast, the repair went smoothly and the laptop has been running flawlessly for several months now. I would do business with them again. Thank you! "

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Verified
5/5

2019-11-08

Great response time and attention to detail.

"I accidentally keyed in the wrong part number, but I quickly got a phone call from a CPU Medics person confirming what I wanted. They quickly shipped me the right part, it arrived yesterday, and I'm thrilled to say I just repaired my expensive laptop. Thanks!"

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Verified
4/5

2019-10-25

Efficient and easy

"the ordering process was easy and tracking number provided on time, thank you "

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Verified
5/5

2019-10-22

Found my charger, and it was exactly as listed.

"I have an obscure IBM Thinkpad 760EL, and my dog chewed up its even more rare charger. Although it took me a while to find it, I found it on CPU Medics and it not only was exactly wht I was looking for, but it actually came in quickly too. I had my doubts since I haven't heard of this site before, but my suspicions were thrown out the window when my charger arrived."

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