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CPU Parts International

6 reviews
1.00 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-02-23

"I got ripped off for $399 from this site. Don't even think about buying from them. They're crooks!"

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Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
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Verified
1/5

2005-01-12

"This is the absolute worst retailer ever. I placed orders back in late november, early december and as of yet have not recieved them. I recently cancelled my orders and have had no refund given to me yet. I have called thier #, which is a voice mail #, many times and have written numerous emails to which they havent responded to. This is a buyer beware website. I am now having to dispute this charges with my credit card company because of their lack of customer service. I would not reccomend this site to anyone, it is the with out a doubt the worst seller i have ever come into contact with. Do yourself a favor and buy from someone else."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-12-14

"I ordered a laptop from the this company and have not recieved the laptop nor have I received a refund. They had assured me they would refund the money because of the bank problems on thier end. I have since found out that they have similar complaints from people all over the country for the same thing. They even go through the same cycle of excuses about once every 6 weeks. do not buy anything from theses people. Numbers for contacting people no longer work and they do not return emails."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-10-12

"I bought a P4 3.0 and they never got back to me... I bought 1 computer and two was showing on my account.. I was trying to contact them to cancel 1 of the orders, but never got a reply from them, ( I sent emails for 2 days )... finally I called the number on the web site... a guy answered the phone and said that CPU-PARTS had moved 3 weeks ago, he gave me a new number ***-***-**** but nobody answers!!
Then, I went to their web site and send a message as if I was a new customer trying to buy a computer ( I used a female name) they did reply back 5 seconds later!!!! Can you believe that? They are a big scam!! I cancelled my credit card completely to prevent them to charge 2 computer $999 each) to my account! ...after sending a request to cancel my orders, they send me their new phone number... ***-***-****... I didn't even called.

Be aware!
"

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Overall quality of the company
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Is committed to quality products and services

Verified
1/5

2004-08-13

"This Company is a fraud. Check out www.ripoffreport.com and do a search
for CPU Parts International. There you
will find dozens of customers who have
been swindled. BUYER BEWARE!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2004-07-16

"Most likely a con operation: prices too good to be true, took credit card info, never delivered anything, kept ignoring customer service emails. Only have online chat support, which is always answered by the same person 'sam'. Takes 3 days to get through the chat session. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site reliability
N/A
Speed of web site
Web site being easy to use