ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2011-06-21

"Swift Delivery - order was correct. Even got a call from a technician advising me to not include an additional sound card to free up some space inside the machine."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-06-03

"Ordered a part for store pickup and payed online. Showed up and was immediately helped and got the part I needed. Great service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-05-31

"Great service, quality products and on time shipping. When you receive your order it will be package with shipping in mind, everything came as if it would be tossed around. 1st class online customer service.
DB
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-05-27

"CPU Solutions is a reliable and dependable business. Customer support is 2nd to none!! I've been going back to them for years for computer parts and very satisfied! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-15

"My Gigabyte motherboard arrived exactly the day fedex tracking had predicted. Well packed, sealed retail box current revision in board, and all parts intact and complete.
And their price was better than any others, too.
I recommend this vendor, and will check their site for future purchases.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-11

"I recently purchased an i7 build from CPUSolutions and i must say ...the customer support was OUTSTANDING.I thought I knew what i was getting into when I decided to have a custom tower built.I was mistaken and had some hardware issues that were not going to perform how ide hoped.Needless to say CPU Solutions understood and drop-shipped me the necessary hardware to fix my problems.

Was my mistake, and they understood and made it right.
Thank you guys!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-14

"(In my opinion). If you want to build a custom PC (online) CPUSOLUTIONS is the way to go. Quick answers via phone or email, incredible packaging of product, lots of current options with Mobos, RAM, cases, cards and PSU's, heatsinks, etc. .... and a real nice attention to detail inside the case.

This is my third online "build" in the last ten years and CPUSOL is by far .... FAR ... the best company I've ever dealt with. (here's a quick example: The system I orderd wouldn't stabalize with the RAM I ordered. What did CPUSOL do? They CALLED me and walked me through the process of considering a slightly lower (Corsair Dominator GT 2000 to Corsair Dom. 1600, and yes the fans were included) RAM speed - with a nice credit on my account of course.

CPUSOLUTIONS is the the real deal when it comes to online builders. Don't be fooled by those "other guys on the 'net" - check the specs - you'll see what I mean.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-04

"Regarding the product: I am real pleased with the new computer. It is the first opportunity I had to choose from the best of what’s available of all components instead of getting generic components selected by Dell or HP. I was able to choose the level of power supply that I felt I might need over the years that I have this computer, and was able to install extra fan cooling that will hopefully improve the lifetime of the electronic components. None of that was possible with Dell. And all this at a price comparable to what Dell was offering (considering the superiority of the PC I ordered, it was a better price). It made the decision of the right computer vendor a very easy one for me. About the service: I had a minor issue when the PC arrived and was able to resolve it with the help of CPU Solutions service staff. They answered the service line quickly when I called, and they continued to communicate with me by e-mail until the issue was resolved. From my past experience, the level of service is substantially better than the Dell. It usually took several calls to resolve Dell issues, and although they were eventually resolved, more time was spent in the resolution process and the frustration level was high. There is no comparison with the service I received from CPU Solutions when I had an issue.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-21

"I found CPU Solutions online while looking around at various custom PC builders. I have built my last 3 PCs myself, and I knew exactly what I wanted this time, I just didn't have time to do it myself.

I looked at various custom builders (I knew I did not want the stuff produced by the big name PC companies), and found CPU Solutions's prices to be very competitive and their selection of customizations to be very rich.

I picked exactly what I wanted and placed my order. It arrived in less than a week and was packaged very well.

Besides a couple very minor build details that were not quite right (components put together in the typical way, whereas the manufacturer recommendations were slightly different), but they had minimal impact, took less than 5 minutes to change, and did not really affect the functionality.

The wiring in the case was VERY clean, I was really impressed at the care that was taken with it. This is one of those things that shows that they really care about your PC build and not a lot of companies (at least with such a wide range of custom PC prices) will do.

Anyway, I am very pleased with my new CPU Solutions PC, and have no problem highly recommending them.

Note: if you get an i7 based PC, do NOT use the stock heat-sink, it is barely acceptable. I learned my lesson.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-03-28

"I first heard of CPU Solutions on the resellerratings.com website by googling "computer builder reviews", as I was looking for a custom computer builder.

I was hesistant at first to order a computer from someone other than one of the big companies.

But I noticed that CPU Solutions offered a far broader range of customizing options than the big companies did.

With CPU Solutions, I was able to get EXACTLY what I wanted, so I took a chance and ordered.

My new computer arrived in excellent condition about 10 days later, built exactly to my own specs, whereas I would have waited much longer, and would have had to compromise somewhat with the options, had I ordered from one of the big boys.

Everything has worked perfectly from the start, and I'm totally happy with the purchase.

Would I recommend these guys?

Absolutely 100 percent.

RKPWRS
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-11-05

"I ordered a computer around the second week of May of 2009 and was incorrectly told by the sales person that I could get a free upgrade to Widows 7 when it launched. Although I was misinformed by the person who helped me put my machine order together , CPU Solutions honored the promise and shipped me a copy of Windows 7 anyways.

The computer was shipped very well packed,started up with no problems and other than some operating system conflicts , has not missed a beat, even with the most intensive usage.

I ordered the Intel Core 17, with 6 gigs of ram and various bells and whistles,it has run flawlessly ever since other than crappy Vista 64, and now I have Windows 7!

Thank you SO much , you have a customer for life.

J Mazur
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-08-23

"After shopping long and hard for a video-editing desktop, I ordered a custom p6T from CPU Solutions Aug. 3, 2009. I started with a gaming configuration, and the few changes I couldn't make on the Web form were cheerfully accommodated when I called. The computer was delivered eight days later, exactly to my specifications. Very satisfied customer! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-04-23

"lost most control of my fingers & eyes water/spasm 24/7,so pleaqe bear with me, it hurts like hell 2 type.

dont know i my ist review took but i wanted 2 say these guys (Todd & Paul) R topknotch. i owned 2 computer centers before being ill 4 about 15 years. i wanted a new i7 system before i kick but am unable 2 build it myself now.
Their workmanship is the best, they had no problm with changes and were very professional and straight forward. the i7 system i ordered looks like a work of art. Their prieces are the lowest and parts are the best. it took about 5 days from start until itwas at my door. just beautiful. i've recommended them 2 all my customers judges, policemen, doctors u name it. i trust them completely. cannot say enough about this company and the way t they handle business. why can'yt others be like them. beautiful work, just beautiful.No problems, superfast delivery and building. I was shocked the systm showed up so fast.i hope i live long enough 2 have thm build more 4 me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-02-05

"I just got off the phone with Todd from CPU Solutions and WOW! Just WOW! Finally! An online computer company that KNOWS what the words "Customer Service" means! Let me explain:

I have been trying to find an affordable new computer for video editing/gaming. I have looked at several other(extremely low rated) online pc companies. Until I found CPU Solutions on THIS website, I thought I might NEVER find an honorable online pc company.

I used the CPU Solutions website (www.cpusolutions.com) to create a custom pc to fit my needs. Granted their website doesn't have all the "bells and whistles" of some of the other online companies, but it contains most of the necessary information.

After much research on my part, I had constructed the machine I wanted but still had several questions. I was hesitant to call CPU Solutions toll free phone number ***-***-****) mainly due to my past bad experiences with calls made to online companies(on hold for hours/automated phone systems). Boy, was I pleasantly surprised when a HUMAN answered the phone after only 3 rings!

After a courteous greeting, I was transferred to Todd in the Sales Department of CPU Solutions. Todd was VERY helpful. He took the time to answer every single question and concern I had about the system I was wanting to have built by CPU Solutions! He displayed VERY good knowledge of both computers and customer service!

Needless to say, I WILL be placing an order with CPU Solutions in the VERY near future. And if the computer I receive is as good as the service I've received thus far...I WILL be a longterm CPU Solutions customer! Thanks CPU Solutions and Todd :)

Edit: Sorry for the late edit...Received my merchandise on time and as advertised! My new pc works PERFECTLY! Thanks for reinstating my trust in ebusiness CPU Solutions :D
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2009-02-01

"Ordered a custom built quad core system. It was built and shipped in 7 business days, I got it 2 weeks from the date I ordered it. Computer works fine, no problems so far. Had a few questions about some functionalities, and used their live chat. Staff was very knowledgeable and helpful. Owner of company is very nice and responds promptly to questions via email. I would order from this company again and recommend them to other potential shoppers.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A