"They own a bunch of csn branded online stores (cookware.com, etc.).
Ordered twice, once in November and once in January, and both orders are still unresolved due to poor packaging, or item lost, or slow to ship replacement items. A joke. Will never order again from them, shoddy operation."

"The order comes in timely. So far, all works great, and sofa seat is very comfortable. Thank you."

"The order was delivered exactly when they said it would be and I was very pleased with the product,"

"I ordered a Glider/Recliner and Ottoman set.
I received the Glider/Recliner only. No ottoman.
I called. The lady who answered the phone asked for my order number. I gave it to her. She then said "So, you're calling about Glider and Ottoman Set? I said yes and that I only received the Glider but no ottoman.
She apologized and said she's have the ottoman shipped separately asap.
A day later, I got an e-mail saying I had only ordered the Glider.
I had initially verified that my order confirmation said Glider/Ottoman Set.
A week later, I was told it was my fault and that the best they could do is take the Glider back and charge me for shipping both ways.
When this was over, I had spent $42 for shipping two hours on phone calls and e-mails and got nothing in return other than aggravation.
I will never again order anything from the "CSN Sofas" or any of their other affiliated stores . You would be wise to do the same.
These people are intentionally misleading their shoppers. In the process, they offered to sell me the Ottoman for $179. These bait and switch tactics that are pathetic and no longer acceptable with stores like Amazon around, setting the perfect example of how to do business. I purchase dozens of items from Amazon, Newegg, etc. every year and I never had a single problem. My First (and last) order with CSN Sofas was a major headache. Who has time for that."