"Over the years I have felt connected to the school and the teachers. Obviously the pandemic affected a lot of that because you can no longer go inside so I never get to speak to my child's teacher so I no longer have any idea how my children are doing. I think parent/teacher conferences would be helpful. I feel like education is no longer a focus it is just babysitting and that is unfortunate and not what I am looking for. With that being said I do think the directors are trying and I realize that it takes the teachers a lot of energy to work with so many little ones. Overall I still have a positive view of the school and think that generally my child is safe, but I need a greater focus on education and for the teachers to handle child disputes better."
"It’s been great. I was nervous putting my first born child in daycare. But the staff has been nothing but great. I feel comfortable leaving him in their care while I’m at work."
"brightwell not accurate. block out for changing table has not been moved after a month which prevents me from seeing my child if she is sitting at the table where the block out still is"
"We love Childtime and has been an extension of our home. We’re glad to have found this place for our kids. They’ve learned a lot and made life long friends. The teachers have been a part of our family and will always be a part of our village."
"Amazing staff. I feel comfortable leaving my child with the teachers and staff. They are patient and understanding to my child's needs. They let me know about her day, occasionally I get pictutes and videos, would like some everyday but I understand watching so many kids can be overwhelming. My child talks nothing but great things and how much fun she has."
"The kids enjoy going. Teachers are very good with kids."
"Wonderful! I love taking my child there. She loves everyone there."
"I love your daycare Keep up the good work"
"Overall we have enjoyed our experience with this daycare. There are a few concerns, but can be easily expressed and talk out with Director and teachers. Sometimes they share the same concerns, and are empathetic to them. I appreciate seeing the Director involved with her teachers and lending a helping hand."
"Teachers care about the kids and know all of them."
"We love the teachers and the director! It will be very hard to leave them!"
"AMAZING!!! EVERY staff member has always shown so much love to our children. ALL have been very attentive and engaging. Truly feel this is a loving environment."
"I appreciate the teachers and their love and care for my kids and I value that they come home having learned something each day."
"Everything has been great well worth the money"
"My experience has been great. I feel like the teachers are genuinely caring. My daughter is always smiling when dropped off and gladly goes to her teachers. The teachers seem sincere about their excitement to see her. I like all the updates I receive throughout the day about what she eats, when she goes to the bathroom and when she naps with pictures. I would love for them to add live video so I can see what my daughter is doing in real time through the app while I’m at work."
A rep from Childtime - 811 Southeast, LearningCareGroupCL, has responded:
“We greatly appreciate you taking the time to share your feedback. We’re sorry to hear that you have not been having a positive experience at your location. We are committed to providing a positive and safe environment. The concerns that you have mentioned are ones that we take very seriously, and will be noted for further action.
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