"We adore Miss Mariah! She is very invested in the class room and our baby girl loves to see her each day."
"We love Teacher Mariah she is amazing!!! She loves our baby girl we are lucky to have her as a teacher. She makes me confident in leaving my baby at school."
"Enjoy how welcoming everyone has been and willingness to work with our needs while we are adjusting to having a child in school"
"everyone at childtime has been great. seems like there might be a high turn over rate with the teachers but we have not had any issues with the teachers communicating or answering any questions we’ve had"
"1. no proper handing of kids by giving warmth and care kids need for kids to feel they need to come to school next day.2. I felt teacher were not reacl teacher rather day care baby sitters.3. I could see teacher yelling at a kid4. not worth for what you pay, I didn;t see any need."
"The director is amazing and always chats with me about any situation. I want my child to have consistency and enjoy going"
"I loved the program and had no issues with the infants room. Once my son moved up it has been nothing but issues. Sure, he is happy to go and all the teachers seem to love him. However, there are weekly incident reports. He's constantly coming home with bite marks and sometimes even bruises. There is no or minimal engagement such as activities, crafts, reading books, working on using sign for those who can't communicate, etc. I feel at this point like we're paying for a glorified babysitter that I can't fully trust. I feel like I constantly have to check in on the live feed to make sure my child is being treated okay and not being ignored or assaulted by other kids."
"Overall I have been pleased with the school. My daughter loves her friends and seems to have great social interaction and has learned a lot while attending. I have been upset to hear different teachers on different occasions yelling at children in a way that is unnecessary and am taking note of that."
"My daughter seems very happy at school and loves being around her friends. She seems to be well taken care of. I just wish we knew the teachers better.. since we are not able to walk the children to the classrooms anymore I do not get to talk with or meet the teachers."
"The teacher at pick up in the infant room was amazing. The transition from infant room to toddler room was confusing as everyone had different timelines and procedures. One of the teachers/assistance had a horrible attitude towards me the last few morning of drop off in the infant room. And it made me question whether I really wanted to stay. The teacher in the toddler room however is amazing. She is always posting photos and videos and my son is learning sooo much from her, this is the only reason it would break my heart to leave. But the lack of concern or understanding for what we have been through in the little time we have been there and at the tail end of the extremes of the issues at large, is quite disheartening and frustrating. We chose here as they seemed amazing and we do not have family help here and we did not want to leave him home with someone as we wanted him to have the interactions with other kids his age."
"Overall amazingly above my standards. I know my child is safe and cared for while having lots of opportunities to express her independence and growth. I am grateful for the hard work the teachers put in. I love seeing how my child is doing throughout the day with the updates on the app. I have heard the video app will be starting soon and that helps give parents a piece of mind to check in on their littles throughout the day by live feed. My child's knowledge is growing everyday as she comes home to tell is what she learned. This has been a wonderful traditions from where we have one from in the past."
"Been great so far. Only concern is sometimes there are so many kids in one room and other kids get shuffled around a lot. I understand they need to meet ratios. I just home all the kids also get some individual attention. All the teachers great us each morning and evening and make us feel welcome."
"Teachers are very welcoming and knowledgeable about what they teach my daughter and I feel confident when I leave her for the day. The Director and Assistant Director are wonderful too. Both have always helped me when ever I had a question. Strongly recommend. "
"There are a lot of amazing teachers and they deserve a lot more than they get. As a company they need work, you can still be profitable and hold appropriate ratios."
“We greatly appreciate you taking the time to share your feedback. We’re sorry to hear that you have not been having a positive experience at your location. We are committed to providing a positive and safe environment. The concerns that you have mentioned involving staffing and ratios are ones that we take very seriously, and will be noted for further action.”
"I'm very happy with childtime. I feel it was a great find."
A rep from Childtime - 350 North Pen, LearningCareGroupCL, has responded:
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 866-244-5384 so we can work to resolve your issue?
”