"This school has not lived up to our expectations."
"The school is always clean and the people in charge are amazing at the front desk. The teachers are nice normally but my sons teacher now is just overwelmed I think with all the kids she has and can not handel them. You can tell she hates her job. She is always yelling my son tells me and she put her hands around a kids throat and that is NOT OKAY my son does not make up anything and was seriously concerned that she did that and told me he is almost 5"
"We love our school. The entire team knows my family and is welcoming and always kind"
"At first it seems great but the longer you stay the more apparent it becomes that this is no more than glorified babysitters. Some of the staff truly care but majority do not. If you want to pay the money for a child to play/watch movies/tablets all day then this would be the place."
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 866-244-5384 so we can work to resolve your issue?”
"I love the school. All of the teachers know all of my children. Nana takes great care of their food needs. The front office staff genuinely love the children there. They take a personal interest in all of the families. It’s nothing to see a congregation of families up front chopping it up with Melissa and Melody in the evenings"
"The teachers are great they work the hardest on what they are supplied with which isn’t much it’s beat up and worn down there’s actually no heat in my child’s class and every time I ask They keep asking management and they were told that there’s a work order put in this is been going on for months there’s absolutely no lights outside which tends to scare me a little bit for the staff leaving late at night along with us leaving with her children is a complete security issue but the teachers always have a smile on their face and do the best they can with what they have"
"My children love the school and the entire staff there from the teachers, to Nana the cook, and Ms. Melissa and Ms. Melody up front."
"Love the entire staff at this facility. I would never go anywhere else!"
"I want to give my praises to the center's director and assistant as well as all the other staff. I have found everyone to be interested in my children as well as all the children attending the center. I am informed of field trips as wells as special events. I feel confident that my kids are looked after and taken care of as they would their own."
"Overall it’s been an OK experience I feel like we pay too much money and don’t get much in return"
“We’re really sorry to hear about your experience. If you’re open to discussing this further, please call us at 866-244-5384.”
"There are nice person working for the company but they need to try harder with the kids. Kids run the teachers in circles."
“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 866-244-5384 so we can help you with your concerns.”
"The staff is very friendly and approachable. I feel its a safe environment and I know he will be happy during the day. Everything seems clean and organized."
"I truly have loved having my children at this center. I have never had an issue until my child moved into the preschool room. The Director and managerial staff of the center has been very accommodating and responsive to my concerns and continues to give updates when necessary."
"The director never discounts my bill so I just pay the amount I am supposed to pay and leave the rest. The director takes a long time to respond to emails. The staff have put my child on tummy time unsupervised."
"Generally the experience has been good. Once the new director started, things have downgraded significantly (teacher turnover dramatically increased, the overall operation became somewhat disorganized, etc.)"
A rep from Childtime - 10300 Memory , LearningCareGroupCL, has responded:
“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 866-244-5384.”