"It went from great to horrible, unsafe, and unnerving"

"Over the past 4ir 5 months there seemed to have been challenges with staffing. My childs teacher left and his class merged with another. From then on it just seemed like the poor teachers were stretched so thin. It just seemed chaotic, curriculum went to the wayside. One of the initial attractions to the center was the cleanliness, but recently I noticed an odor that never seemed to go away, especially in the top rooms. Even first thing in the morning there is a smell like old diapers.. I could even faintly smell it on my child in the evening and he is well out of diapers.they are trying I think, but the quality has gone down rapidly in the last few months. Ultimately decided to change learning centers."

"This center is everything we could ask for in a partner in caring for our two children. The director and teachers create an amazing atmosphere of learning and fun. Our kids love it!"

"Nothing but a positive experience- the teachers are all very engaged and friendly. I have had no worries."

"My daughter LOVES Miss Emma, Miss Niya, Miss Jen, and Miss Tulasa (and others!). She loves going to school and frequently wakes up on the weekend asking if she is going to school that day. The teachers keep us updated on her progress, and I love getting the updates throughout the day as well- makes it feel like I'm still connected to her during the day."

"Overall good just wish I could be more sure about her food intake. Otherwise she seems to like it very much."

"The Director Agnes Barton is excellent. She very welcoming and accommodating. The children really love her. Overall, the front office at the school is great. Most of the teachers are engaged and friendly with the children."

"No change since the last survey. I remain satisfied by the curriculum and classroom teachers and disappointed in the administrative staff since the turnover."

"I absolutely love the directors, teachers, and staff. I have no problem with them. I do wish that children with behavioral issues would be removed from the classroom. Again, no child should be hit or kicked. We don't tolerate this anywhere else, why here?"

"so far i have had a very positive experience with Childtime. we are still new here, but I have already recommended it to a friend who is about to have a baby"

"I don't know if your records are able to show, but a couple of years ago, I took this survey providing glowing reviews of the center from the director right on down to the teachers and meal service. Today, I am feeling quite the opposite. What has changed? The director and the assistant director. With complete administrative turnover has come a lack of communication, consistency and clarification on everything that goes on that building. If my child wasn't entering her final year before kindergarten, I would absolutely pull her from the school immediately. While I think her day to day teachers are phenomenal and the curriculum is great, the staff present for the free play time in the evening is typically less than watchful and I question if they have any idea what the children are doing - particularly when they are outside. This change is extremely concerning."

"The teachers are what make this school so great! They are caring and professional."

"My kids have had a good experience until a year ago. A lot of new teachers that do not care about the kids, too many kids in the class, and teachers and kids have bad attitudes."

"The school is great—the teachers and staff love the kids and the children are learning a lot. It seems a bit disorganized administratively."

"ChildTime has been a great opportunity for our child and for us as parents. We feel grateful for the caring teachers especially and the fact that it's close to our workplaces. I sometimes wonder if there could be a little more specific communication from the toddler room in terms of daily enrichment activities (or maybe just a weekly newsletter including class photos and how the kids are learning in the large group). I do appreciate the updates I receive through Brightwheel, though the level of detail can vary from day to day / week to week. It would be nice to have a little more consistency with each category of update-- e.g. 1-2 photos a day, 1-2 activities/skills accomplished per day, and a quick, specific update on the child's developing eating habits at meal time. Overall, we are satisfied with how our child is enjoying the school and having fun with the adults."