"Everyone was very friendly and I had a very positive experience."
"Love it, teachers have been great, directors have been helpful and communication has been good. The only challenge is the cost and this was partially managed by using a credit card to earn points so it is a little disappointing to not have this option for auto pay. Everything else has been fantastic. It would be also nice to have a few more discounted weeks for vacation"
"Overall, my child loves going to this school and I am happy with the quality of care. One of the things that stands out to me is the warmth and friendliness of all the staff, teachers and caretakers. I feel each individual genuinely cares for the wellbeing of my child and all the little ones who attend. It makes me and my child feel welcome and safe."
"In general I have had a very positive experience with this school. The directors, leadership and teachers are warm and friendly. They seem genuinely engaged and invested in my child's growth and care. There is one teacher who seems less 'warm and friendly' but this is just based on live stream view and not having interacted with her. I think what I'd like to see more of are more activities to keep my child learning... or perhaps more clearly stating how daily activities contribute to their growth. Other than that, the school facilities are a bit older - ideally I'd love to see some updates but that's not a high priority for us and I still appreciate the care my child gets and am happy with it."
"Used to be very happy and impressed but lately staffing changes causing me to look elsewhere for childcare. New teachers don’t seem as motivated to be involved. Facility seems like needing attention. Paint chipping, supplies lacking or broken. Just seems more run down than it ever has in the past. I know lately it’s challenging with workforce options. I like the director and assistant director but they seem overwhelmed with all the"
"My daughter started when she was about 3 1/2 years. For preschool age she had Mrs. Evangelina, who is amazing! She also had Mr. Cristian, who was also amazing. Mrs. Evangelina is so friendly and easy to talk to. You can tell she cares about the children and was very hands-on in making them feel safe. Mr. Cristian made sure to help my daughter feel comfortable as she was transitioning to the school. Ms. Jenny is her Pre-k teacher. She is also easy to talk to and always friendly. Ms. Gaby and Mrs. Irene are always there to answer any questions you have in a friendly manner. Furthermore, I love there SproutAbout app. You are able to see your child and communicate through it. Overall, Childtime is such a trustworthy childcare place and would recommend to anyone. I will always me forever appreciative to the teachers and staff for all the patience, love and care they gave my daughter."
"I think the current Director and Assistant Director are both caring, communicative, organized and run the organization smoothly, probably best since I’ve seen it in years. I would say if 1 thing could be fixed it would be to install a new main entry gate. The current one is very outdated and if not purposely pulled shut it can be unlocked . This leaves a huge risk for the gain to remain unlocked. You are relying on people (parents) to pull it shut and human error can occur and I don’t want to rely on parents for my child’s safety. If this continues to happen, it would best best to replace the gate."
"Recent staffing issues have been very challenging for director to manageI feel like some things are slipping away from main focusI can sympathize but I need to put my child’s needs before the consideration of the corporation I feel that being part of a larger corporation our school location could be offered better assistance to handle the staffing challengesI also feel like corporate could do more to promote staffing tenure as opposed to encouraging high turn over at this particular location by offering better benefits elsewhere? It’s hard to know exactly why staff are leaving but many are staying within the company and our school is suffering for itI can’t begrudge them for wanting better but it’s hurting this particular location and the children that have been regularly receiving care for the past several years"
"Great. Love the staff. They take care of our child like one of their own"
"The teachers are great, however, it is really hard to expect them to spend some 1:1 time with kids while monitoring all the kids, updating the app, and keeping everyone happy and safe. I think the environment could be more nurturing and fun for the kids if they felt more of a 1:1 connection with the teachers (perhaps more teachers in the classroom?)"
"Irene is wonderful and we LOVE Mr. Christian. All staff is good but these two are outstanding!"
"Very professional and love the staff and positive environment."
"I have loved our time with Childtime in Garden Grove! Every one of the staff are friendly and supportive. I feel comfortable with my children being there and that they are safe and very cared for. There is consistent communication regularly. The education the receive has been amazing! The extracurriculars are also amazing! I have recommended this facility and we’ll as Childtime in general to friends. I am grateful they are close to our home and we found them. Irene and Leisha have been phenomenal as well as our children’s teachers. Jenny and Christian have been a couple that have stuck out over time."
"Enjoy the teachers and staff and the overall experience for our daughter so far."
"Childtime on Springdale has been nothing but accommodating for our family. We have 4 kids, all of whom have attended at some point for various times and reasons. In all cases, the staff and director were absolutely wonderful at communicating and helping us feel welcomed and cared for. I really really appreciate the staff at Childtime. The time they put into all the activities they do with the kids is incredible!"
"So far, my experience has been great. The teacher sends multiple pics and messages through the app daily and I LOVE that. If I have a concern or an issue, the director is great at handling those. The teachers make my daughter feel welcomed."