"I have yet be let down by Childtime. My son comes home every day having learned something new, he can sing songs, communicates in sign language, communicate his wants/needs, he has learned how to do all sorts of things on his own. He is always happy to be here unlike his previous daycare. Which goes to show how much more the staff is able to interact and take care of the kids. They update me on his day every day not only through the app, but in person when I pick him up. The staff is always friendly and welcoming during drop off and pick up."
"Generally very positive! We are in Lizelle's classroom and we absolutely love her. Some of the other teachers that are in the toddler 1's room can come across as kind of blah at dropoff and pickup, and sometimes appear to not be very engaged with the kids. Sometimes also, I've noticed discipline in the toddler 1's being developmentally inappropriate for example asking toddlers to share or apologize when that isn't something they're able to understand at that age, or an afterthought without follow-through. I've seen teachers lazily ask a child to stop a behavior but not do anything when they don't stop, including a child coming up to me and hitting me! I don't think these are huge deals, but it'd be nice to see some more developmentally appropriate and purposeful behavior management from teachers in the toddler 1's, like a teacher stopping what they're doing, coming over, and using age-appropriate explanations and distractions to disrupt the behavior."
"Overall my general experience is pleased. The teachers and director are friendly. They’ve been working with us on potty training and have really focused on taking our toddler to the bathroom very regularly. What we struggle with is not having the same teacher in the afternoon that was there that morning. Questions can’t be answered."
"Wonderful, ms.liezel and the office staff are amazing"
"Happy with the school but would like to see more daily work or art/ activities coming home daily"
"I really do enjoy the teachers in this school and I know that they care for my child but this facility is lacking in several areas."
"We are so happy with Childtime! The teachers are caring and engaged with children, Lizelle and Brooke are AMAZING and were able to help my kiddo transition into the 1's room very successfully. She loves them now and runs to them every day! We are so grateful for the constant updates via the app, it is wonderful to know what our kid is up to while we are at work. The facility is safe, clean, and welcoming and Jodi is always so willing to listen to parents and work with us."
"I really enjoy this daycare and I know my daughter does as well. I love the app and the updates and the teachers I have worked with so far have been great and caring. Since my daughter is here most of the day I would love to know more about the activities that she does on a daily basis but I love what I do see. The security can be a little lacking at times. The front door with the security pad doesn't latch properly when the AC is on and swings open for anyone to come in. This normally wouldn't be an issue if someone was at the front desk at all times, but most times when I arrive for pickup the front desk is not staffed. The front door area isn't really maintained either. There is usually trash blown around the area that stays there for a few days."
"The staff and teachers are great! So personable and caring, they always greet my son by name when I drop him off and tell me a little about how his day went when I pick him up. I love hearing the fun stories about his interactions with the other kids and what he enjoyed that day. It helps me find new activities for him at home and really helps him grow!"
"I have tried a couple different daycares with my two kids and my kids have absolutely despised going. Not that those daycares were bad, because they weren’t. Childtime Gilbert has taken that extra time to get to know my little girl and has gone above and beyond, not only to make me feel comfortable, but my daughter comfortable. Within two weeks, the daughter who was attached at my hip and would throw a FIT if I wasn’t around, turned into the daughter that asked if she could go to school and where her teachers were. I have not seen one thing or had a single incident that didn’t over exceed my expectations. As a mother, I am always torn dropping my kids off with somebody who isn’t me. Even though every day has been painful for me, Childtime Gilbert has made me excited for my daughter knowing the attention she is going to receive, and the things she will learn. This daycare will be the only one that I take my kids to forever. I can’t say thank you enough."
"The teachers and director are very friendly, are great at calming a first time mom’s fears and are very interactive with my child."
"Always friendly staff and teachers."
"Best director and assistant best teachers my son loves them. The best part is that he never cries when I drop him off"
"Everyone at Childtime is very friendly with us and our son. They have been very helpfull with giving our child some extra help with diffuculties he has with feeding. They also are very compassionate and loving when our son is upset at drop off time. We have complete faith that our son is well cared for!"
"Director I believe is excellent in mine and my child's needs. Understanding, friendly and willing to accommodate."
A rep from Childtime - 3319 East Bas, LearningCareGroupCL, has responded:
“We really appreciate you taking the time to share your feedback. If you’d like to discuss your experience further, please call us at 866-244-5384. We look forward to hearing from you.”