"We sent our kids here to have a school experience, not just baby sitting and unfortunately since the transition and with covid, it doesn’t feel like we are getting much more than that. The food is not as creative as they used to be (lots of crackers for snack for example), the lesson plans and engagement with the parents has declined (for example no weekly newsletters with pictures or meet and greats), less structured learning activities to name a few. Overall we pretty displeased with the changes that have occurred. It felt more family run before and focused on kids learning and emotional well being whereas now everything is changing to be more cost efficient and corporate (ie the new app is pretty bad so I hear) we are paying a premium compared to other centers to send our kids here and not getting that premium service anymore."

"Teachers are wonderful. If they leave then there’s a high probability we would leave."