"Great experience! Everyone is friendly! The only gripe is when I ask the teacher how they did... I really only get a They were fine... Or They were good... I would like more details..."
"Nothing but positive things! If there is a concern or issue we have been listened to and promptly resolved. They are very supportive and caring and provide an excellent atmosphere for learning, discovery and growth!"
"My experience has been good with Childtime, they provide a safe and loving environment, I’m glad I chose to bring my first born here, she’s happy so I’m happy!"
"Great staff and facility. The director and teachers greet all parents soon as we walk in personally and know each individual child's name. A very welcoming atmosphere and the staff communicates well with us."
"I know my child is loved and cared for. The office staff is very involved and my child loves attending."
"My experience with Childtime in Hanover has been Great! The director handled a minor complaint swiftly. The teachers and staff are warm and friendly and they care about my child."
"We love you guys keep up the great work:)"
"The experience has been very good."
"the school drastically changed when the old director left. many parents feel this way and are only staying because their child will be going into kindergarten next year or they left."
"MIXED FEELINGS! We chose this school for the friendliness of the staff and administrators, the safety of our child, having all meals provided, how close it is to my husband’s job, the hours. Now we are very concerned about how much food the kids are really getting and I asked about portion sizes via brightwheels massage and never got any answer. And the kids are not allowed to bring the food they like. I am going to ask the pediatrician if I can get a written note to supplement with pediasure. Which is sad because the convenience was one of the selling point for me. We also mentioned that we are potty training and I don’t know if his teachers are working with us, which is hard to train him on weekends when he is spending 5 days with them and no consistency. Other than that, the teachers are really nice to our son when I drop him off, and very welcoming. I have seen my son develop socially in the one month he has been at Childtime."
"Good. As a temporary school we plan on having our child enrolled for 2 years, we are happy with the current situation."
"I enjoyed the extra curricular activities offered: Soccer, Basketball, Dance, Yoga, and Spanish."
"For the timing of this survey, I only have one child enrolled (an infant), but my 4yo attended from 3months old until one month ago when we switched her to a PreK program at her elementary school. We have loved Childtime the entire time. Ms Kim is wonderful as are the infant's teacher (Ms. Carlett) and the 4yo's teachers (Ms. Adrienne and Ms. Megan)."
"I would like to get more feedback on what my child has been doing throughout the day. I come in, and pick him up and they inly tell me if he has had issues but not what he did that day. Also, I rarely get photos and videos of my son which kind of defeats the purpose of an app that can recieve pictures and videos."
"We absolutely love sending our son here. I have always been very pleased with education and nurturing he has received. The staff is friendly. They all know who my child is even if they are not his teachers and always address us with hello/good-bye in the halls. We have recommended this place to many people, some of whom have joined and have been satisfied as well."
A rep from Childtime - 1341 Ashton R, LearningCareGroupCL, has responded:
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 866-244-5384 so we can discuss this in more detail.”