"We have never had an issue. We have used this school for summer camp and regular childcare for 2 children. Staff is great, atmosphere is great, location great, director is wonderful. Out of all childcare we have ever used for 3 kids previously, this has been the best one. We have probably used 10 or so in years past."
"Great staff and over all service but as I stated the summer camp should be optional."
"When our child first started at 3 months (2020) our experience was great. During the past couple of month the inconsistency, lack of structure and safety issues has changed our view of our experience."
"Meals are not tracked accurately each day - sometimes only 1 or 2 feedings are entered but all bottles are empty at pick up."
"I cannot even describe how much I love the school. The first day I dropped my then 3 month old daughter, I was anxious and worried. Now, I look forward to dropping her off and picking her up because I am 100% confident in the teachers and this school being the best for her development. The teachers in the infant room go above and beyond for our child and other children in the group. Ms. Ariel and Mrs. Alston are the most nurturing and knowledgeable teachers. They always answer all our questions, clearly communicate about everything, and share their professional opinion. I have asked them advice on numerous occasions related to the care of my daughter and being an anxious first mom, I checked their advice against the AAP recommendations and the most recent research and their tips are always following the most updated guidelines. I enjoy all aspects of the school, but the infant teachers are truly the most valuable asset and we cannot even consider leaving."
"Everyone is nice. My scholar enjoys being there. I know that she’s taken care of"
"Overall, the experience has been okay. We have been very thankful that Childtime never closed during the pandemic. Our child's time there has been filled with staffing changes and changes due to Covid. Classes were combined at times due to staffing, which meant at times, our child was grouped with a younger class, therefore, the curriculum was really challenging enough for our child. We considered changing schools, however, chose not to as we didn't want to have our child experience another change."
"I love the atmosphere of the place. From day one I felt comfortable and confident leaving my little one there."
"Prior to the recent changes, we liked the school and his teacher. His current teacher seems to be good, however, it's been so much change with no notice, so it's been hard to build rapport."
"I love the director but I don't like the fact that teachers make it known that they have been talking about you. I get certain faces made at me when I walk in the door and it makes me go on immediate defense mode."
“Thank you for taking the time to write a review. We expect our employees to uphold certain standards of personal and professional conduct. We would love to talk to you in more detail. Please give us a call at 866-244-5384.”
"Staff has been very supportive of my child's needs! Positive environment for parent and child."
"The teachers and staff have loved on my little one since the day he arrived. They work with him each and every day and he is excited to go to school each morning. We have had nothing but a great experience."
"Overall it’s been a great experience. My son loves it there and the staff are great. Ms. Danita and Ms. Jennifer are like a dynamic duo with how I see them run that school everyday I come in. My hat goes off to them. You have to have a good spirit and your heart has to be in the right place to be able to handle children on a daily basis but those two and all the teachers definitely have the gift. I’m not taking my son anywhere else. Childtime has really made me and my son feel like we have second family."
"My general experience has been great. I love the daily communication about my child at drop off/pickup and by brightwheel. All of the staff is always welcoming and happy. They also all have a down to earth personality and are so easy to talk to. I have no worries when my child is there."
"I think Childtime is a great facility. I love the family events and community involvement. Management at this school is amazing. Ms. Danita and Ms. Jennifer do a great job having memorable events and my child can’t leave without giving either one of them a hug. I literally see them hug a bunch of children everyday leaving and it warms my heart because you can tell they truly care about not just my son but all the children. They even take time out to check on me and my family. His after school teacher Ms. Tricia does a phenomenal job with his class. I love the fact that when I pick him up his homework is always done and correct so we can enjoy family time at home. She keeps me updated on his areas he’s doing great with and areas of improvement and I truly appreciate it. I just Love Love Love the center and don’t plan on going anywhere else."
"My son has just blossomed since he started going to this school. I am beyond satisfied with this school. Well worth the money."
A rep from Childtime - 4960 Piedmont, LearningCareGroupCL, has responded:
“We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 866-244-5384. We look forward to hearing from you.”