"Until recently we've loved Childtime. When Lindsay was there she always made us feel comfortable and did her job well. Recently our communications have felt unimportant to the director and because our questions seem to keep falling on deaf ears we may be looking at other options."
"Overall very positive, would like more positive communication from the director however."
"It takes a long time to receive emails back. Sometimes I have to send multiple emails to get an answer. My child recent changed rooms. The supplies I was told my child would need in the new room was incorrect."
"I greatly appreciate that all the staff know my son by name and are happy to see him and that he's happy to see them. Even the staff who aren't normally in his room as far as I know smile and call him by name."
"Overall good. Some hiccups and frustrations."
"Sometimes there is inconsistency in the Brightwheel. Either the staff isn’t recording my daughter’s diaper changes, or they truly aren’t changing her diaper enough. I’m also concerned on the cleaning of classrooms. It seems they had a lot of disease and illness run absolutely rampant this past winter, more so than normal and it makes me wonder if classrooms are being cleaned properly"
"Cleanliness in the classroom could be improved, though the teachers and staff are working hard to maintain a germ-free environment."
"The only frustration I have is how slowly I receive responses to emails. I feel like I often have to send multiple emails over the course of a few days to get my questions answered. Sometimes they don't get answered and I end up needing to call to get my question answered.Also, I'm super glad you started emailing the menu out again. Thanks!"
"It’s been a roller coaster ride."
"Love this daycare!!! Stephanie Edwards is the best my son just loves her"
"There has been a lot of changeover in staff in the past year and a half. It has seemed a bit chaotic at times. In the past, there seemed to be a lot of chaos and disorganization in my child's classroom when we would pick my child up but the school appeared organized."
"My wife and I have been very happy with our son's experiences at Childtime."
"PLEASE bring back Ms. Lyndsey. Your new school education manager is extremely unpersonable and seems uncomfortable interacting with parents and families. I feel uncomfortable around him and he has not been forthcoming at all about his plans for the curriculum. Does he know how to lesson plan? Why is he so awkward with parents? I also am concerned about how often and how well the rooms are being cleaned. My daughter caught norovirus and croup within a week of each other. I don't think the rooms are being cleaned or sanitized well."
"Our children have been enrolled at Childtime since birth, and we have loved our experience with both our children at this school. The teachers are wonderful (great longevity), my kids have a ton of fun, and I can watch them grow and learn new skills and abilities."
"Great experience and environment where my child can grow. The staff is focused on the students and introducing new ideas to the learning and growing experiences."