"For many years I had no complaints. However multiple tuition increases, and then the last director who barely physically came to work, the co-director terrible un-professional attitude and my sons friends (pre-school) friends leaving was a horrible experience. I was upset that I reached out to the regional at that time, with no response. However, the new Director Amber is a silver lining. I love the staff there but the leadership (Ms. India) prior to Amber was terrible. It was very stressful feeling as the most important thing in my life (my children) were not in a good facility. Not only was the staff unhappy, the facility appearance was poor. I have had more good experiences overall than poor. But if Ms. India had not quit and Brianna, I would have removed my only child from there."
"I love the teachers. The new leadership has been rude and unkind. There has been a lot of turnover and that feels unsettling. It is hard to ask parents to be patient time and again with such fast-growing and young children."
"Lack of management and consistency."
"Overall we’ve been happy! I do think the facilities could be much cleaner (old carpets, visible dirt on floor and walls, bathrooms typically not clean) so wish that would be addressed. Also for preschool/pre-k I wish there were more quiet time options instead of having the kids lay down for so long."
"We've had a great experience thus far. I feel that each teacher, regardless if it's my child's primary teacher cares and provides a safe and comfortable environment."
"Previously we had a great experience. The teachers were so welcoming and made us trust that our child was being well-cared. Things have since shifted into managing the profitability of the business, ultimately making our recent experience less desirable."
"I have a pretty positive experience with the school. There has been some turnover but overall my kids are happy and thriving"
"Early on, the experience was great. Most recently, the climate has changed - something is off. And the parking lot is a mess."
"I absolutely love Child Time of Lathrup Village. The director is kind & helpful, the staff is welcoming and show genuine connections with our children. I have not one complaint about my experience this far. My child has grown tremendously since starting here & im so excited for her to continue growing with this great team."
"It’s been really great. We considered finding a school closer to where we moved, but his current teachers are amazing and we don’t want to lose them"
"I absolutely love my child's teachers. I can tell the staff genuinely love my kid (even those I don't know. Lol). They communicate very well and are passionate about what they do. My child spends more time with them then I do, and I appreciate everything they do."
"Teachers have been mostly great. Our children love their teacher, which is very important. We are just not sure we can continue to afford the school with frequent increases."
"Great school, with a great pleasant, considerate director. The teachers love my children and my children love them."
"The best teachers and staff. They genuinely care about the children and their success."
"Some of the staff members are not the friendliest and do not greet. Also it seems some teachers have favorites and give those children more nurturing and time. Just an observation."