"Sometimes the price is too much for the days my child is there and sometimes they are closed and i have to pay extra to get another sitter but there is no discount for them being closed"
"The staff is great! They worked with me to help my child adjust to being away from me and taking a bottle for the first time. Everyone truly cares about her wellbeing and they make school feel like family. The same family feeling has been true of other parents in my child’s class."
"The school is great. The director and staff are awsome. However, I believe my son's teacher is perhaps a bit ill-equipped to handle certain situations with children, from my perspective. If I could do it again I'd definitely insist that my child was placed with another pre-k teacher."
“We would like to apologize for your recent experience. We pride ourselves on the high quality standards we maintain, and would like to make things right. Please call us at 866-244-5384.”
"constant class/teacher changes often attitude from teachers and management miss missy is the only person there that you should keep"
“We’re so sorry to hear that your experience didn’t match your expectations. Please feel free to reach out to our Customer Support Team at 866-244-5384 with any further comments, concerns, or suggestions you wish to share. ”
"We LOVE the school and the STAFF! Every concern is addressed immediately. They make us feel very welcome, and encourage our son's growth and independence. The few non-perfect scores I gave were due to issues that have been corrected. This ChildTime school is the best thing we've found in helping us raise our child."
"There have been a lot of conversations regarding pricing and safety."
“We are so sorry to hear this. If you’d like to discuss your experience further, please call us at 866-244-5384. We look forward to hearing from you.”
"Okay let me start by saying I love my child's teacher Ms. Natalia and Ms.Jasmine. They are very understanding and helpful when dealing with my two year old. However I am highly upset with these new cubbies for our kids. They are nothing but CARDBOARD BOXES!!! I'M SORRY BUT I PAY TOO MUCH FOR MY CHILDS THING TO BE STORED IN CARDBOARD.FIX THIS OR CHARGE ME LESS."
"If I had to start all over again I'd still pick this school. Asside from the growing pains I've dealt with my child's current teacher, I think the teachers and management here are superb. I only have one child and I trust them with him. They are great people who love what they do. I can't say enough good things about the director, down to the staff. Fantastic!"
"I felt the tour was really good. They did recognize areas that need improvement and discussed the efforts they are making to improve the quality."
"I’m extremely dissatisfied and I’m dreadingthe summer if I can’t get my child somewhere else. I loved 1150 and I my expectations were truly met."
"I love this Childtime! Mrs. Celia the director and her staff are really great! They always keep me informed on my kids and their needs. We’ve attended this location for almost 4 years and feel like the staff has become like family to us. I love that I don’t have to worry about my girls when they are here, I know that they are safe and learning what they need to learn."
"It’s fairly priced so I don’t expect it to be the best of the best educational school, I’m getting what I’m paying for. But the staff is respectful, and the times are flexible, location is close and it’s safe! That’s what is important to me."
"I absolutely love the staff!"
"We are completely happy with the school and staff. We know he is safe and engaged while away from us. He comes home stimulated, clean and fed."
"I love this facility. The director is amazing. Very straight forward and genuine whether the answer she gives is something you want to hear or not. All of the children adore her which says a lot about a person. Yes there is a high turn around but maybe if childcare paid their staff a little more then that issue would be resolved. These people have bills to pay its sad to see great teachers go because they can no longer afford to stay. I have witnessed a few unruly children however I attribute that to their parents not the daycare. My child enjoys learning new songs and playing with her friends. I must say that tuition has gone up which is crappy but perhaps the peace of mind keeps me there regardless."
A rep from Childtime - 1795 Old Norc, LearningCareGroupCL, has responded:
“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 866-244-5384 so we can help you with your concerns.”