"In the beginning, we selected Childtime primarily because of the daycare's location. It seems that the staff as a whole should attend an emotional wellness training to learn how to deal with their own problems instead of taking them out on others. I have heard staff members make inappropriate comments about other parents which made me uncomfortable. Those comments were made right in front of me as if I was not standing in plain sight. Second, I believe the staff as a whole should also take customer service courses to help improve soft skills with parents. Continuing and regular education is the key here. Lastly, maybe try including more healthy foods in the dietary plan. Foods such as vegetables, whole grains, and fruits would be nice. Not to say those things aren't on the menu, I am talking on a more consistent basis."
"I am so happy with this school. All of the staff are amazing and I know my child is getting the best care while she is there. The Director and Assistant Director are wonderful. They are always friendly and easy to talk too. I am so grateful to have such a wonderful place to take my daughter."
"Great, really love everything about this school. My son really enjoys attending and is excited to go every day. Teachers are fully engaged in his wellbeing and growth, and I have seen the progress he's made in the few months he's attended so far. All staff is welcoming and kind and communicate regularly to ensure his best care."
"We love this school! Amber and April are always super friendly and listen to my concerns when I have them. I know that my child is always safe and taken care of from the time she walks in the door. We are very lucky to have a safe place to drop off in these crazy times."
"The staff is very friendly. I always get a warm welcoming from the management up front. The teachers greet my children and I all by our first name. My child is learning so much from this school. He comes homes everyday with something new he learned today. The teachers are vigilant with their updates on the Brightwheel app. I love love this school.its an excellent place to send your children. I give it five stars."
"I love that when we walk in the building we are greeted with friendly faces everyday. Whenever I have a concern its handled in a timely manner and it makes me feel like my children are in a safe place. I am lucky to have found such a great place that my children are safe and always learning."
"Overall my child loves going to school and I’ve been happy to see his speech improve!"
“Thank you! We are so glad to hear about your great experience!”
"All of the staff is caring and sincere. Everyone knows my son. And they go out of their way to make him comfortable. He always comes home with a smile. We love it here."
"My experience with this school has always been amazing. The staff is wonderful and my daughter loves attending Childtime. She learns so much at school and I love that I am kept in loop with the APP. My daughter comes home and shares the things she learns with me. She points out her shapes as we are driving just like in her lessons at school. She talks about the friends she is making and all the fun things they do. The Director is fantastic. You can just tell how much she does to make the center a wonderful place for people to send thier kids. She even takes the time to make sure on picture day that the kids have a good picture because she knows how much it means to the families. I can't say enough wonderful things about Childtime. Anytime I ever have questions I am assisted immediatley. It helps so much as a parent to know my child is in such a great place while I can't be with her. She is making wonderful memories there."
"Every interaction we’ve had with staff has been positive and sincere. They all go out of their way to make sure my child is comfortable and happy and cared for. He’s always happy to come to daycare. He’s always happy and enjoying himself when I pick him up. His language skills have advanced significantly since starting here and he demonstrates things, at home, that he’s learned at school. I always feel he’s safe. We are so pleased, in every way with this school. Thank you!"
"I love the staff and school. All the teachers I've met are so loving and caring. They're helping my toddler become more independent and more knowledgable of the world in age appropriate ways.My child's school is a little bit pricier than others nearby but you cannot put a price on safety and education when it comes to your children. This school is worth is to me!"
"My child has been attending less than 6 months and he loves it there. His teachers are always friendly and nurturing and you can tell that they genuinely love having my child in their class! Amber, Nikki, and April are always super friendly and kind no matter which one is in the office. They always greet my child and I by name and I love that. The atmosphere (staff and children) are always happy and you can tell they love being there!"
"This center has been amazing. My daughter loves going there. The teachers engage with them and they do so many fun activities. My daughter is learning so much and has from the time I enrolled her at Childtime. Every teacher she has had has been wonderful. They all care about the children and their well being. I know that if I ever have any concerns they heard. They take interest in each child and the Director is amazing. It is such a comforting feeling to know she is in such good hands while I am at work."
"The paperwork girl and asst. Director are awesome, and start my day off work a smile when we show up."
"We have had all positive experiences with the staff. They are all very good people!"
A rep from Childtime - 3011 W Bell R, LearningCareGroupCL, has responded:
“We’d like to apologize for your negative experience at our school. We’d like to learn more about your specific situation - please call us at 866-244-5384. We look forward to hearing from you.
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