"I feel confident that my daughter is well cared for and that the teachers have her best interest in mind. It's fun to see pictures and video of her exploring the space. We like it a lot so it would be a hard decision to switch somewhere else with a lower price, but we do need to consider it."
"Overall, I do love it and think my child is receiving wonderful care from teachers. I’d like to see a bit more understanding for kids like mine with nuerodiversity."
"We love Childtime and all the teachers/staff we have come in contact with."
"The teachers do an amazing job! They really have worked hard to break some bad habits he picked up at another center and work to advance his education."
"Staff and teachers are friendly and accommodating. They respond quickly to emails and messages within the app. They show genuine concern and are communicative. The app helps us feel connected to our child even though we aren't there and the cameras provide peace of mind. Will continue sending our oldest here until he's old enough for school and most likely our youngest will be going here in the future!"
"Nothing but great things about this school and the teachers. Appreciated the patience and concern for when my daughter returned after being gone due to the pandemic. The staff really helped comfort the transition back to school and nurtured her need to be with her favorite teacher Miss Kareema. She now has opened back up and feels more comfortable with the other teachers"
"You're doing great. As a new parent I can be pretty nervous generally, thanks for creating a place where I can feel confident that my child is safe and happy."
"I love it here and so do both my kids they have so many fun things to share at home. And they enjoy going school here. Thank you for all your support"
"We’ve had a great overall experience with Childtime. There have been more director turn-over than I would have expected (5 in our time at the school)."
"Current directors are above and beyond better than previous directors we’ve had. Kristen and Tori are responsive they do their best to respond to our co concerns. Our only current issue is with corporate decisions that have been made. Currently all public schools have been closed due to the COVID pandemic but Childtime has chosen to remain open. Kids here get sick constantly during normal periods so the fact that Childtime has decided to keep doors open is bewildering. Isn’t that being a part of the problem? World Health Organizations advise that we should limit social interactions but yet this school (where kids are constantly coughing/sneezing/spreading germs) is not taking heed. The school is heavily discussing preventative measures such as washing hands, etc but the reality is that these are little kids that are not as diligent. When our child does get sick from a regular illness from daycare, the response is “no matter how clean the facility is - kids will spread germs..”"
"Just when I was considering taking out my kid because of lack of attention she was getting, her class changed and new teacher Ms Dung was very patient and efficient in understanding my kid's need and she provided all the love and effort so that my kid started enjoying in the school. Thanks Ms Dung for taking such good care of my kid"
"All of the staff are friendly, professional, and genuinely care about the children."
"Nothing but good things about the school! Great curriculum, staff and families. I am more and more pleased everyday when my child comes home and she has learned something new. It’s Been wonderful Observing her progress."
"It does not exceed my expectations, especially for the price I am paying, but I feel comfortable leaving my child there."
"We've had a very positive experience with this school. I have a difficult time leaving my child with someone else so that I can work full-time, but my guilt and sadness are eased because I know that my daughter receives compassionate and empathetic care and love while she is at daycare. Her teachers have been absolutely amazing! I've also been so impressed with how quickly my daughter has developed new skills while at this school - she's walking so well and she knows so many words now!"
A rep from Childtime - 8111 New Sale, LearningCareGroupCL, has responded:
“Thank you for taking the time to share your feedback. We understand we operate a valuable service in our community and we take that responsibility very seriously. The health and safety of our children and staff is of the utmost importance to us. We are continuing to follow our health and safety protocols, maintaining a clean environment, following universal health precautions, and promoting cleanliness and good hygiene with the children. Please call our Customer Service Team at 866-244-5384 so we can discuss this further.”