"My Child is an infant and I feel comfortable with the care thus far however I do feel food should be offered to infants more often. There have been times when my child had only 10 oz in a 10 hour day, He's 5 months old, and should be eating 15-20oz in that period of time. Otherwise, I am very happy with his teachers and caregivers but feel they are understaffed. I also feel they should practice a a general hand washing/sanitizing before handling a baby so germs are not passed around as I've noticed many sick children attending. My infant has been sick 3 times in 2.5 months."
"The staff at Childtime makes this school a great place for my child. They are caring, warm, professional, and make learning fun. My son loves to come home and tell us all about the fun activities and projects he worked on each day."
"Conversation with the director is great. Conversations between the teacher and parent can be better. I would definitely find nurturing teachers. Even if the teacher has tons of experience that doesn’t necessarily mean they are good at what they do."
"We have loved it so far. One thing I don't care for as much, is the turnover in my child's classroom. There seem to be some young girls in there, and when we initially did a tour, it was older women, as we were told it would be. it made us feel more comfortable with older, more experienced caregivers, than young one."
"Overall happy, however, there is poor daily communication. Very little info is put into the app some days and never about how the child is actually doing. Teachers have left and new teachers start and this is never communicated. An update on how the child is doing in the class would be helpful as it can be hard to talk with teachers during drop off or pick up."
"Was an improvement from semi private daycare but needs work. Summer program is excellent. Lunch program needs to be replaced."
“We’re so sorry to hear that your experience didn’t match your expectations. Please feel free to reach out to our Customer Support Team at 866-244-5384 with any further comments, concerns, or suggestions you wish to share. ”
"The teachers at this school are wonderful!! We feel that are children are safe and well cared for during the day while we are at work. The kids love their teachers and friends."
"It was overall good until the director will not return calls or help us with transitioning out daughter to the next class"
"Better individual communication needed from the director regarding their plans for your child’s transition and/or development."
"Great facility and a caring atmosphere. Safe and a good learning experience. I know my children are being taken care of and cared about."
"Overall the school is great but it’s kinda steep in price."
"The school is very clean and the staff seems to be very professional. I have t been here long enough to give a more in-depth review"
"Childtime Somerset has become a family for us. Claudia and Dawn are wonderful directors who ensure that my children have received the best possible care."
"its been very good! love the school and care that our son gets. He enjoys it and that makes it easier to send him."
"I have only been at the school for about 6 weeks. The staff is friendly and the environment is very clean. I would however like to see more time spent on educating the children. The classes are very full. Maybe less children in a class would help the teacher’s to implement more educational activities. However, my child seems to be very happy and that’s all that really matters to me."
A rep from Childtime - 454 Elizabeth, LearningCareGroupCL, has responded:
“We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our school. Please call us at 866-244-5384 so we can discuss this matter in more detail. ”