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Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
4/5

2021-11-05

"Overall really good. The director is fantastic, very friendly and responsive. My biggest complaint is that I haven't met any of my twins teachers due to the COVID restrictions and when I get bad reports and respond back I never hear back"


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
5/5

2021-09-28

"Overall we have had a pleasant experience with this facility. We love our daughters primary care taker and the rest of the infant staff. I appreciate the pictures and updates Miss Monique sends throughout the day - it means so much as a new parent to be able to feel connected while away form our child. We are always greeted with a friendly smile and all of the staff know who we are, and who our daughter is, when we bring her in and pick her up. They have always been responsive to my questions via the app when I ask for an update on my little girl."


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
4/5

2021-09-25

"My experience with the school is amazing all the staff really care and I know my child is in good hands when I drop her off"


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
5/5

2021-09-14

"We really appreciate the structure, educational value and the love the educators (including the director) pours into our child, and us as parents with our first child in care."


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
4/5

2021-07-02

"I love the school Director, Mrs. Jess and the whole staff is always warm and inviting. My child loved his Pre-K teacher, Ms. Denise. They are always busy, but remain friendly."


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
5/5

2021-01-28

"Childtime at Yorktown has been a second home to our kids! I’ve had 3 children enrolled at Childtime and all 3 have loved their time there! In addition to the teachers being super loving and caring toward my kids, my kids consistently demonstrate that they are more advanced than their friends who attend other schools because Childtime is teaching them such great things! I will truly be sad when my kids have to leave!"


1/5

2020-03-15

Uncleanliness

"With the whole coronavirus scare, I’ve been really on pins and needles about my daughter. I’ve been taking all precautions with her and keeping an eye on things going on with her and the other kids at the school. I noticed some unclean practices in her room and several of the other rooms.
1) Babies eating off the floor and from other children .
2) Sharing of bottles and pacifiers.
3) Staff not wearing gloves to change diapers and then going to serve food without washing their hands.
I personally think there are too many children there regardless of staff, the place is just not clean and my daughter has gotten sick multiple times. We have decided to pull her.
"


Rep reply posted 2020-03-18
A rep from Childtime - 101 Kiln Cree, LearningCareGroupCL, has responded:

“Thank you for taking the time to share your feedback. We understand we operate a valuable service in our community and we take that responsibility very seriously. The health and safety of our children and staff is of the utmost importance to us. We are continuing to follow our health and safety protocols, maintaining a clean environment, following universal health precautions, and promoting cleanliness and good hygiene with the children. Please call our Customer Service Team at 866-244-5384 so we can work to resolve this issue with the school.”


2/5

2020-01-28

Not appreciated!

"I currently have a little one in the toddler 1 class and overall my experience has not been that great . There are some smiling faces and teachers who are attentive, this is only in the morning with two teachers. When I look at the cameras I usually see two teachers in the morning around and doing things with the kids but there’s one teacher who sits there and holds and attend to one child all day. This wouldn’t be an issue if I didn’t see my kid fall in front of her and she looked the other way . I understand there’s a lot of kids in there and there’s only so much the teachers can do , but I feel like this one teacher caters to certain kids . Then there’s the afternoon, and I guess they switch teachers , because there’s a different teacher in there and two teachers from the morning . When I look at the camera on my break , there’s one teacher who does all the work while the other two sit around holding one baby or on their watches. I honestly ,would take my child out if we didn’t live so close . However , when my child turns two we probably go to the academy."


Rep reply posted 2020-01-28
A rep from Childtime - 101 Kiln Cree, LearningCareGroupCL, has responded:

“We appreciate you bringing this to our attention. We work to promote a safe, warm and welcoming environment at our locations. Please call our Customer Service Team at 866-244-5384 so we can work to resolve this issue with the school.”


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
1/5

2020-01-05

"New director is way less engaging than Nick. I didn’t even now who she is and does not come out of her office during drop off and pick up times. Very disappointed with teachers lack of empathy, engagement, and nurturing. Clearly each child represents dollar signs hence why you stick 32 kids in one class where it’s too loud to optimize learning. I would have moved already if it wasn’t for availability issues. You need new toys and keep the bookshelves stocked for children to access."


Rep reply posted 2020-01-06
A rep from Childtime - 101 Kiln Cree, LearningCareGroupCL, has responded:

“We appreciate you bringing this to our attention. We work to promote a safe, warm and welcoming environment at our locations. Please call our Customer Service Team at 866-244-5384 so we can work to resolve this issue with the school.”


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
5/5

2020-01-04

"Very good! Everyone is so friendly and loving!"


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
4/5

2019-11-26

"I am pretty happy with the school and the development of my son. The teachers are very friendly. I am not happy at all that you get charged full price if the center is closed for some holidays or teacher training days. You miss a day off work and sadly not everybody is off for all the holidays or has a mo-fr, 8-5 job "


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
4/5

2019-11-23

"The teachers are wonderful with the kids and the staff as a whole is welcoming and engaging. The volume level for the music in Toddler 2 has been a excessive a few times when picking up or dropping off which needs to be addressed. Other than that, we have noticed great progress with how our little one interacts and new words they are learning daily. Thank you for taking the time to reach out for reviews."


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
4/5

2019-11-22

"Overall, my experience has been good with the school, I do wish the teachers had more time to be one on one with the children especially the infants though"


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
5/5

2019-11-08

"This school was a lifesaver! We had tried another child care facility before finding this one and had a really bad experience. We walked in this facility and felt so welcomed and our daughter has grown leaps and bounds socially and educationally."


Verified Childtime - 101 Kiln Creek Parkway Shopper
Verified
5/5

2019-11-08

"Caring and loving people that are positively impacting my child."