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Verified
1/5

2003-12-19

"I buy about 50K a month in tech related stuff online- I tried these guys- They sent the wrong item. I kept them and said no problem I could use them- Placed another order for the correct items. They canceled the order and never responded to my email asking why. DONT BUY FROM THEM- You have been warned!"

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Delivering products on-time
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Delivering products damage free

Verified
1/5

2003-12-11

"sent the wrong item, and would not replace it. Wanted me to pay for shipping the wrong item back to them before they would send the correct item. Also extremely slow to respond to problem."

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Verified
5/5

2003-12-09

"Very satisfied. All i ordered was thumbscrews. 10pc/$2 and free shipping. The thumbscrews work great! Why do I feel silly posting this review. I really don't know if I'll buy anything from them that has circuitry considering the other posts, but as far as the order I just received, they were great."

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Verified
1/5

2003-12-03

"DONT EVER BUY FROM THIS COMPANY. I ordered an ata raid card for $15 and they charged my card immediately. 10 days later, i still did not receive any emails with any status of my order. I repeatedly called only to get an answering machine. Finally, i got a call through and the person on the phone made up some excuse about the product being backordered until "today" (how convenient for them) and that he "can" ship it out today, speaking as if he was doing me a favor. Stay away at all costs, its not worth the trouble! Terrible service and prices arent much better than a good company such as newegg, mwave, or svc compucycle."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall technical support
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Overall web site
Web site reliability
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Web site being easy to use

Verified
1/5

2003-12-03

"This is the worst store ever!!! Not only did the processing take forever, they got my item wrong!!!!!!!!!! I couldn't believe it. They are just now sending it back. :( Buyer beware. If you want to lose your money or just throw it away, buy from here, otherwise buy from newegg.com, the best store ever!!!"

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Web site reliability

Verified
1/5

2003-11-17

"LOUSY!! What can you say about a company that accepts your order, charges your credit card and five days later sends you a email that the order has been cancelled due to the merchandise being on backorder??

This means the are "pre-selling" merchandise not available but expected to arrive shortly. What else do you need to know to avoid headaches?

I will NEVER try this company again!

God Bless, Rick
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2003-11-14

"Order a keyboard and some thumb screws for a case from this company and had a very positive experience. The fact that they offer free shipping is a big plus. My order went out in a few days and everything was packaged well when I receive the items. They have good pricing on their products. I'm looking for to ordering with them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use