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Product & services pricing
3.61/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.01/5
Customer service:
3.72/5
Return/Replacement policy:
3.13/5

Verified
5/5

2024-05-14

Florida Hurricane Repair

"my experience was great, Loved it!"


Verified
4/5

2024-05-13

Interesting experience

"Website is pretty user friendly but I found the design to frustrating and wasn't able to use it. "


Verified
5/5

2024-05-13

Greg was wonderful

"Greg Flassig did an incredible design job. He was patient, his recommendations were on point, and made wonderful renderings every time we changed our mind...which was a few. I'm more than happy the entire experience was US based and, so far, can't say enough about a great experience. The cabinets have not been delivered yet, as I just ordered them now. Hopeful for a continued great experience "


Verified
5/5

2024-05-13

My designer was great

"I had the pleasure of working with Jennifer Barnes who helped me design my kitchen remodel. Jennifer was very responsive to my emails and offered helpful advice. She made a confusing remodel easy with the kitchen design she made for me new kitchen cabinets. Because of her assistant I was able to order my cabinets with confidence, knowing I bought the right cabinets for my kitchen."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-05-13

Designer

"My designer had great input and was so easy to work with. Kristen really new how to maximize my space and meet the needs we wanted for storage."


Verified
5/5

2024-05-12

The easiest!

"The way you could filter a d shop online made it fool proof. This was far easier than other online stores I had tried "


Verified
5/5

2024-05-11

Beautiful

"great sizes; can customize all that you need"


Verified
5/5

2024-05-10

Travis is great

"Travis andrews is the only reason I came back to this company"


Verified
4/5

2024-05-09

These are the nicest samples I’ve found!!

"I love maple wood and these cabinets must be great quality!"


Verified
5/5

2024-05-07

OUTSTANDING CUSTOMER EXPERIENCE

"Special thanks to Carrie for her support and genuine concern that all was right for my order. Cannot wait to receive the cabinets"


Verified
2/5

2023-03-20

Wood Repair

"Although the most recent shipment appeared to be in tact at the time of receipt, there was a great deal of damage when the cabinets were received, including dents, scratches, loose joints, etc. This leads us to believe that the cabinets were damaged prior to shipping or not properly packaged.

We did not file a claim because, based on prior experience, damage replacements take just as long as the original order to arrive; except for small pieces, replacement orders are not rushed. We had to correct the problems ourselves in order to keep our time and quality commitments to our customers, costing time and money. The back end customer service team is very non plussed with regard to promptly rectifying quality issues.

Without the great front end customer service from Vanessa, our business would have been taken elsewhere by now. We are currently seeking other options for sourcing our cabinet needs going forward.
"


Verified
1/5

2024-05-06

$29.00 for shipping a touchup pen!

"what a total scam. Only place I can find the color needed. 30 dollar pen and 29 bucks to ship it... what a SCAM! Literally a 2-5 dollar UPS or USPS shipment."


Verified
5/5

2024-05-01

Awesome Design Process

"being an architect and deciding to redesign our kitchen was not something I was looking forward to. However, being an amateur cook the redesign was more appealing :-). The online design tool is very intuitive and easy to use. Having the correct dimensions is critical of course, but once you have them its an easy process of inputting into the software. I created multiple layouts by copying previous designs and modifying them, which again, was simple. However, admittedly, although Im an architect, I have a general sense of kitchen design but Im not that well versed in proper spacing and all the options. This is where the kitchen designer comes in. Once I had a general layout that I was happy with I began working with a cabinets.com designer. I had the great pleasure of working with Sara C. She was absolutely AMAZING. It was a long process, because of the changes I made along the way. But at each change Sara was super accommodating and always offered suggestions and came through with revised plans and 3D drawings. I just placed the order and very excited to get this project going. "


Verified
5/5

2024-05-06

Awesome service

"I found this website because I was looking for free online kitchen design software. This was so much more! Our designer (Drew) went through several revisions with us and made sure we were happy with everything. He even made some design suggestions that were perfect for what we wanted. I would use this service and company a million times. It was so easy and so helpful to have a person looking at my design and making recommendations. I can't want to see it all in place! And the price was amazing, we got them during a sale and it saved us almost $10,000. Thanks again!"


Verified
5/5

2024-05-04

Easy shopp

"Your site was extremely easy to navigate and hopefully the cabinet quality will be as good as advertised. We are looking forward to getting these cabinets and installing them and ordering a complete set of kitchen cabinets after this "