"Excellent response time to correspondence.
Expedient order processing and shipping.
Overall, a very pleasurable business experience."
"Quick response. I modified the order via email.. Order was modified quickly and shipped out even faster..
Thanks A+++"
"Purchased two cases with power supply from CMI. Cases arrived missing parts, one had clearly been dropped before it was boxed and had a dent/paint missing from corner and the sides of the cases were just jammed on. In addition to the cables missing from both cases one was missing a power cord and the other a speaker. No paperwork with case either, I had to go to the manufacturers website to find missing spec sheets. I would expect $100 cases to come in better condition.
Took numerous calls to find out about the missing parts. Although the customer sales person was nice they refused to overnight the missing parts to me because it would cost a lot of money. I offered to pay for overnight and they price they came back with clearly was not at cost but had a hefty profit added on. Any other place I have ordered from would have overnighted at their cost to correct their mistake.
Never received a tracking number or email conformation and had to call numerous times to get it. Was also told someone would call with the tracking number for the missing parts, which they didn't. I had to call once again to get the info. The missing cables arrived but not the missing power cord or speaker.
I found this site via Pricewatch.com and although they offered the best price, all the trouble wasn't worth saving a few bucks. I would not recommend this company or order from them again."
"I ordered a new case and PS for my PC on a Friday afternoon. They sent me an e-mail on Monday telling me that it would be here on Wednesday. It came in on time and in perfect condition. It's already in place and working beautifully. I would definitely buy from them again."
"Great Customer Service, Fast Shipping, Wonderful products at very good prices"
"great customer service, very happy, fast delivery,
very informative"
"Excellent re-seller! Item shipped fast, order was correct, packaging was very good. I'm quite happy with the service & communication. I will order from them again."
"This was my first order and I ordered a 550 watt power supply. My only reason for ordering from them is their high rating here. The power supply came very fast but it was not what I had ordered. This thing is very cheap and does not have an on/off button. I've never heard of a power supply that doesn't have an on/off button. I am very upset because this was an emergency order since my old power supply died. Now I don't know what to do. If I send it back I will be without my computer for at least two weeks. I really don't understand how everyone can say this company is that great. My first order and they messed me up. "
"Decent service. Was smooth from start to end. Will order again."
"This is my first order and didn't know what to expect. The experience was good. They were very prompt sending the order. I will order from them again."
"I wasn't so sure about this company at first. The website looked really shabby, so I was kinda scared of ordering from them. But then i checked the rating here and found out that they have a rating over 9.0. Resellerratings was right. This is a great company, my stuff was on time. Low prices. Will order from again."
"Very happy with product, communications, and service. Highly recommend."
"Easy on-line purchase, their invoice should have their contact information on it. I had to search their website for their contact information, while they sent an invoice which I printed it did not have any customer care contact information.
Otherwise great."
"Well pleased with order, although one of the cases was slightly dented. Prompt shipment."
"Product as advertised with good delivery. Cases have good fit and preceision."