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5/5

2003-08-18

"I ordered 100' of Cat 5 cable. I ordered on-line and found it to be very easy and fast. I was shocked at not only the price, but the free shipping.
The next day I received a confirmation that my order was shipping that afternoon and by Fedex. I received my order 2 days later. I haven't had this fast of service, even when ordering next day, from any other on-line service.
I commend CMI on an outstanding job. I will not hesitate to shop here again.
Thank you.
"

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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
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Ease of ordering online
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5/5

2003-08-18

"Ordered a new case for my computer on Friday. Item was shipped out the same day through Fedex and received on Monday. Talked with Wendy and Lisa and I was very pleased with their service. Haven't used the case yet, but I'm sure it will be great. The price was right and the service was the best that I've ever had from a online order. Will order from again.

Darryl Lamar
Niceville, FL
"

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N/A
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
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5/5

2003-08-16

"great pricing, fast shipment
great pricing, fast shipment
great pricing, fast shipment
great pricing, fast shipment
great pricing, fast shipment
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-08-11

"I live near these guys in Madison, Alabama. I do most of my computer shopping there to save on freight charges. I've never ordered from them online, so I can't vouch for their shipping practices, but I can say that they are a pleasure to deal with in person. Also they have great deals not usually advertised online. But you can probably email them and ask for scratch & dent deals/open box or other specials. Just keep in mind that they are closed on weekends/holidays.
I will definitely continue to buy as long as the good service continues.
****@****
"

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Is committed to quality products and services
Is trustworthy
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products damage free
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2003-08-08

"Super slow processing/shipping. I placed the order for a video card on Tuesday afternoon. I received a confirmation that my order will be shipped today, Friday afternoon. That is unacceptable service. I will NEVER purchase from this merchant again."

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5/5

2003-08-02

"Item as promised. I will buy frm them again. Quick to ship, great communication."

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Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-07-30

"Pricewatch.com is a great source for computer parts. But some shady companies list prices there, too. That's where ResellerRatings.com comes in, so I don't need to have a bad experience. I needed an ATX case for my new motherboard, and Pricewatch listed a couple of other companies with better prices than Cablemart, but Cablemart had the others beat at ResellerRatings.com. So I ordered a case and powersupply for my computer for $23, including free ground shipping. I didn't hear back from them for a few days. When I contacted them I found out that my credit card had been declined. It took a few days for me to get an answer out of Cablemart. Once I did, I asked them to try again. They did, and processed my order quickly, and gave me a UPS tracking number. The case came quickly, and the quality was good enough for me. The price was fantastic, and since so many other buyers have rated Cablemart so highly, I will definitely keep them in mind for future purchases.

My only complaint about Cablemart was that they didn't contact me when my credit card was declined. One person there said she sent me an email and called me twice, but I didn't get the email or any voicemail messages, so I don't believe her. But I still give them a "very satisfied" anyway.
"

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5/5

2003-07-25

"I ordered 100' RJ45 cable. Order was processed and shipped the next day. Item arrived just as described. So I guess this is a good company. However, I've never tried their tech support since I have no need to."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-24

"have placed several orders with CMI, all for cases. Great prices, and very fast and friendly service. I have placed both online and phone orders, and been taken care of very well. have not had the opportunity to use their RMA process, as I've never received anything slightly damaged or defective. only complaint is that on the cases I purchased, if you want to screw in your PCI cards to the lip on the case, you have to drill them yourself. small price to pay, in my opinion."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-07-24

"Prompt, accurate, and as-promised. You can't ask for more than that. "

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Overall product shipping and delivery process

5/5

2003-07-21

"I have done business with this company for almost a year now. I work in Madison, AL so they are just right around the corner. I do not believe I've met a nicer group of people to do business with. Have bought from several times and will buy from again certainly!

-Jason Shackles
T-H Marine Supplies
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
N/A
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-15

"Excellent price on a GeForce Video Card. Ordered online, fast shipping and nicely packed. The card works great! I definitely recommend CableMart Inc.!!!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-27

"Oordered on monday...in my grubby little hands by noon on wednesday. Hell yeah."

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Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-25

"Product was as discribed. I was very happy with the product and fast shipping. Thank you"

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5/5

2003-06-23

"Fast shipping, simple transaction. No problems at
all. Great low cost case. I will use Cablemart again. Thanks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site