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1/5

2016-08-08

Horrible service!

"I ordered T-shirts for my husband's BD. I received the order confirmation, I checked the bank, the money was gone. I kept waiting for the shipment confirmation, that did not come! I kept whiting e-mails. Still no answer. Finally I got a e-mail, that said, they have to check my bank and my billing address and if they don't, my order will be cancelled! How funny is that!
"

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5/5

2016-07-27

Great service and excellent designs

"I was so surprised that the design i chose actually was printed with excellent quality on the shirt. I will definately buy from cafe press again!!"

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2/5

2016-07-26

Impossible to put on

"I ordered 4 bumper stickers. 2 ovel, ine round, and one rectangular. They were impossible to put on without wrinkles. One of the ovel ones got misshaped as I tried to apply it, and I had to throw it away. I have had bumper stickers before, and none were made from this stretchy thin plastic material. The print was ok. Will see if it fades. "

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1/5

2016-07-16

Shoddy job on heat transfer

"I ordered a onesie with a specific press and, while they got the design and colors correct, it looks like they did not leave it on the heat press long enough, as it looks like the onesie has been through the washer and dryer numerous times and has badly faded. I am so disappointed in this, as it was a gift and I am just holding off on giving it to the gift recipients until I can accessorize the onesie with shorts or something to deflect with the horrible job. It is no wonder that I received it in only a few days. "

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1/5

2016-07-01

Unprofessional Photos on Custom Calendar

"I ordered a 12 month calendar with photos of Chicago as a gift for a gift exchange on a cruise we were going on. Unfortunately, when I received the calendar and reviewed the photos, they were of poor quality and there was no legend anywhere on the picture to tell you what the photo was of. One of the photos was a construction site with a big hole in the ground. I have no idea why they would include such a photo on a Chicago photo calendar when the City is so rich in architecture.
I will say that they abided by their 100% Satisfaction Guarantee and promptly refunded my money to my credit card without hesitation.
"

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5/5

2016-06-08

Very courteous

"I placed an order late at night, and the next morning I realized, I made a mistake. However, when I called to change it, the order had already shipped, which is incredibly fast. So, they were very courteous and changed my order on their own cost!
That was really an incredible experience, and I am very grateful.
"

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Verified
2/5

2016-05-18

My review

"Tbh I thought the whole thing was cheap with a discount. I was wrong - It charged me USD when I'm paying with NZD. It came out twice as much when I saw it in my PayPal.

Also I don't get why they charged me USD when the shipment address was from Australia. They could've used AUD :/

Other than that, the shipment was fast and the shirt was perfect fit, but the material used gets dirty easy.

So my rating is in the middle :)
"

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Verified
5/5

2016-05-09

AMAZING

"I received a shirt as a gift from my brother, it was the wrong size. I let them know that I still had it in new condition, and would gladly ship it back to them to exchange for a correct size, but instead, Janet let me know that she had just sent out a replacement shirt, and I would not even need to return the wrong size. I'm very impressed with this customer service they've provided and know that they are willing to do what it takes to make it right for the customer. I'll definitely shop with Cafe Press again. "

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Verified
2/5

2016-04-29

Poor printing

"The ball cap I ordered was of decent quality which is why I gave 2 stars rating otherwise, it would have been one star because the printing was very poor. You cannot tell that the car design is supposed to be a Karmann Ghia and the lettering is so light one has to look hard to read it! If this is the quality of your printing, I will not be a repeat customer. I am going to keep the caps and have already used a permanent marker to trace the words Karmann Ghia on them. For the price, I should have gotten a much better quality printing."

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Verified
1/5

2016-04-18

Never Again!

"Worked with them by phone and email to use an image. Once approved I received confirmation that all was well. Several days later I go to check the order status - CANCELLED.

I jumped through several of their legal hoops to use our national logo only to have the final product cancelled with no notification.

I will never use CafePress again and hope this saves someone else the hassle.
"

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Verified
5/5

2016-03-14

Could not be more pleased

"I read the product description incorrectly and my order was not what I wanted. I called the number on my receipt, and the call was answered by an actual person who immediately fixed it. Love them. Good quality and great customer service. "

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Verified
5/5

2015-12-30

"I had ordered a Yosemite National Park Christmas Ornament from CafePress and was devastated when I opened the bag to find it arrived broken. I am not sure what happened, perhaps it was the mailman who throws things at our doorstep. Whatever the case, I emailed CafePress right away and they responded within hours and within 4 days a brand new one had arrived on my doorstep. I was very touched by the CafePress Teams quick response. Thank you! "

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Verified
1/5

2015-12-28

"I ordered multiple items for Xmas well in enough time. I selected standard shipping. After checkout, I noticed that I was charged the budget shipping fee, and expected arrival after Xmas. I contacted the company. I said that I wanted to cancel the order if it was not going to arrive by Xmas. I got a response that the problem is a bug in their website. They promised to escalate to standard shipping to arrive for Xmas. Well it did NOT. it arrived the day after. Well my kids are already gone back to school and scattered around the country. I sent another email to the company. I want to return the items for a refund. I expect them to pay shipping costs to return. Still no response from them. I would never do business with this company again. I intend to post this review on as many websites as possible. "

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Verified
1/5

2015-12-27

"Ii placed an order as a Christmas gift was promised it would be here by the 23rd of December it wasn't then I was promised it would be here on the 26th. It wasn't and now I am promised it would be here on the 31st I am still waiting for this item. I don't know I'm thinking we could see it oh I don't know in the spring !!"

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Verified
1/5

2015-12-24

"Low quality mug. Extremely overpriced at £8.

Extremely poor value for money especially with plainfully slow delivery times to the UK.

I ordered a mug as a secret Santa gift and it arrived on the day of the gift exchange which inconvenienced me greatly.

Completely dissatisfied with Cafe Press, would not recommend to anyone.
"

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