"You said Incorrect address but didn't specify which address, billing or shipping. And then you didn't take Avenue, I had to write Ave.
Are you kidding me? I made multiple changes before figuring out what your issue was. Ridiculous."
"Very easy to order and I was very happy still had them in stock!"
"Large quantity Available, but shipping a single calendar is expensive.
[Updated review 12/31/2024] But I still haven' receive calendar."
“Thank you for your feedback. We understand that shipping costs can be concerning, especially for a single item. We're also very sorry to hear that your calendar has not yet arrived. This is certainly not the experience we want for our customers. Please reach out to our customer support team directly with your order details, and we'll do our best to resolve this for you as quickly as possible. Your satisfaction is important to us.”
"After being a customer for many years, I still had to change my password...again!!"
“I understand how frustrating it can be to repeatedly change your password, especially after being a loyal customer for so long. We value your continued support and feedback. Password security is important, but we’re always looking for ways to improve the user experience. If there’s anything specific we can do to assist you or make this process easier, please let us know.”
"we have ordered for many years but always have trouble applying discounts :( "
“Thank you so much for your continued loyalty over the years! We're thrilled to hear that you've been a part of our Calendars.com family. We're sorry to hear about the trouble you encountered with the FIVEDEAL discount. I will process a refund for $5.00 for you. Your feedback is invaluable to us, and we're constantly working to improve our checkout process. If you ever need assistance, please don't hesitate to reach out to us directly! We appreciate your support and hope to serve you even better in the future!”
"Road Home calendar is my favorite calendar of all time and brings memories "home" of a beautiful America."
"Please explain amt due.
$21.98 + $16.99 = $38.97 - $5.00 disc for order over $30.00 = $33.97 + $2.04 tax = $36.01 - $5.99 shipping disc = $30.02. However my credit card is chg'd $37.99. WHY?"
“It sounds like there may have been a misunderstanding with the discounts applied to your order. Its always a very good idea to review your order confirmation email.
To resolve this, please check your order confirmation for any details regarding the charges. If everything appears correct on your end, I recommend reaching out to our customer service team directly with your order number so we can investigate this further and ensure any discrepancies are corrected. We want to make sure you're satisfied and your concerns are addressed promptly.”
"Large selection and free shipping, better than the big A!"
"LOOKED ALL OVER FOR A 2025 DESK CALENDAR
IN ITALIAN AND FINALLY FOUND ONEALTHO"
"Easy enough. Easy enough. Easy"
"Always makes it easy to choose and order on line!"
"We had some problems applying a discount code to our order. Your customer service rep was extremely helpful and we thank you for your assistance."
"Waited to long for ordering, but you still have the best selection "
“Thank you so much for your feedback! We're thrilled to hear that you love our selection! We appreciate your patience while ordering and are always striving to improve our service. Your insight helps us get better, and we can't wait to serve you again soon!”
"We usually get calendars for Christmas, but not this year! Realized on Dec 31st we didn't have one for the next day...."
"First, you cannot order as a "Guest" - you must either use an existing account, or establish a new account. I'm not happy needing to keep track of ANOTHER account with a retailer. But, having used them previously, I did have an account. EXCEPT, they didn't recognize it. So I tried establishing a new account on my email, but - surprise - there is already an account for that email (mine!). So I had to reset my password (to the same one I had tried previously) before they would recognize me and allow me to check-out. Almost more trouble than it is worth."
“I'm sorry to hear about your frustrating experience with the account setup and checkout process. We understand how inconvenient it can be to manage multiple accounts, especially when you're trying to make a purchase. Your feedback is important, and we will look into the issues you've raised regarding account recognition and the user experience. We appreciate your patience and hope to improve our system to make it easier for you and other customers in the future. If there's anything specific we can help you with right now, please let us know.”
A rep from Calendars.com, ecomteamleaddlcalendars, has responded:
“I understand your frustration regarding the confusion with the address details during your order process. It sounds like the lack of clarity on whether it was a billing or shipping address issue made it all the more challenging for you. We strive to make the ordering experience as smooth as possible, and it’s clear that we fell short in this instance. Your feedback is invaluable, and I will ensure it is shared with our team to improve our processes and communication moving forward. Thank you for bringing this to our attention.”