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Verified
5/5

2011-05-05

"Really good experience!

It was my first rental of a high end lens from any of the places available online. All in all, from the beginning to the end, the process was smooth and easy with this firm.
- The price was good.
- Terms were good.
- Product was as though I purchased it brand new.
- Customer service was fast and pleasant.

No problems at all.

Highly recommend!
"

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Verified
5/5

2011-05-04

"The customer service is fantastic. They responded to an email on Sunday afternoon and were able to promptly provide me with a new shipping label to return their lens. Even before I received the lens, the service was great. The morning of the scheduled delivery, I missed the UPS guy, a rep from Camera Lens Rentals called and informed me that I could schedule a pickup at the UPS depot in the evening. "

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Verified
4/5

2011-05-03

"The whole experience was good. Placing the order was easy to do, arrival time was as agreed on. The lens was in excellent condition when I received it and the return procedure was about as easy as it gets.

I shoot Pentax and there aren't a lot of places you can rent Pentax lenses so I'm very thankful to CLR for providing these as well.

I'm sure I'll be renting more lens from CLR in the future.

Bryan
"

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Verified
5/5

2011-05-02

"I heard about Camera Lens Rentals on the Pentaxforums.com website. I'm slowly starting to put together a lens collection for myself as a amateur photographer and rushing out and buying a lens that may cost several hundered dollars without being able to use it does not sit well with me or my budget. The selection of Pentax Lenses that they have is outstanding! I was thoroughly surprised and excited when I saw the specialty lenses (I've already rented the 100mm Marco and a Fisheye) plus their selection of classic Pentax glass. Being a Pentax camera user (a white K-x in case you're wondering), I sometimes find myself struggling to get good deals on Pentax lenses (such is the price for not being a shooter of the 'Big Two') and being able to pick and choose from a GREAT stock of Pentax glass to try before I buy is priceless! I am 100% satisifed with the customer service department, the website, the shipping process, the actual lenses...EVERYTHING! Just writing this review gives me an itch to rent another lens. Thank you Camera Lens Rentals!!! As long as my finger can click the shutter button, you'll have a customer in me!"

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Verified
5/5

2011-04-30

"What a fantastic service! The opportunity to try out lenses well outside of my budget and get a feel for how I would use them. The order process was painless and I received the lenses exactly when requested.
I am going on a cruise in September and expect to rent from them again! I loved it.
"

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5/5

2011-04-27

"Great service, huge selection and great availability. This is a company I will use again. It could not have gone better, Items arrived in plenty of time and they were in A+ condition."

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Verified
5/5

2011-04-27

"Had a wonderful experience renting from Camera Lens Rentals. It came in a timely manner, was packaged very well, and the instructions were very well written. Thank you for a great rental experience, will use it again!"

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Verified
5/5

2011-04-25

"Hats (or "lens caps"?) off to Barry and Ilene at cameralensrentals.com!

I rented my first lens from CLR in March 2010 thanks to their competetive pricing (sorry, I can't comment on how competitive they are now because, quite frankly, I haven't had a reason to shop around since then).

One year and 4 more rentals later, CLR continues to impress me with the quality of their rental equipment and exceptional level of service. The rental process could not be easier. The lenses always arrive impeccably packed, in great condition, with UV filter/lens hood/carrying pouch, and more often than not...*EARLY*! A day or so before the return date, I get an e-mail reminder. Extending the rental period has been similarly hassle-free in my experience.

Some businesses go the extra mile to make the first sale, but I believe CLR embodies the same principals of loyalty and integrity I strive to achieve in my own business. As a novice photographer, the number of choices and options available to me last year were daunting. Enter Barry at CLR who took the time from day 1 to step me through some of the basics and provide insight beyond that of a google search.

CLR has gone to great lengths to make sure they can get me the lens I need when I need it. Once, when they did not have any available inventory of what I needed, Barry bought a new lens and had it drop shipped to me to make sure I could meet a production deadline. With my most recent rental, the lens I needed was unavailable the week I needed it. CLR helped me coordinate with one of their trade partners to get me the desired lens at the desired time. Seamlessly and without hesitation.

Folks, these guys are for real. They deserve respect, and they will reciprocate. CLR is the place to go to if you are a reasonable, sensible, responsible and professional person who likes to deal with the same.
"

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Verified
5/5

2011-04-23

"Great experience. Everything about CLR is great...great price, great service and great gear. Order arrived on time. CLR makes the whole process easy."

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Verified
5/5

2011-04-22

"My order was due to arrive on April 13, but the UPS website indicated it wouldn't arrive until April 15. After notifying Camera Lens Rentals, I was impressed with the way Barry was willing to overnight a lens so I could leave on my trip on time. I will definitely use their service again."

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Verified
5/5

2011-04-21

"I decided to rent an expensive lens to help me decide whether it was an investment I wanted to make. The whole online rental process was extremely easy I had a great experience with Camera Lens Rentals. They delivered a great product, when they said they would, for a reasonable price."

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Verified
4/5

2011-04-20

"Rental process was smooth and easy. Camera I rented arrived on time and in good condition. My overall experience was good. I could point out that the documentation on the website and the print-outs sent with the package were hard to follow as there were several pages with some fragmented information. It was only a minor thing but I would recommend that CLR work on packaging the documentation more concisely so that it can flow better for the customer."

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Verified
5/5

2011-04-19

"A great place to rent high quality camera lenses. Product arrived on time and in excellent condition. Packaged securely. Used lens over weekend with great success. Returned in original packaging without any issues. Delivered to CLR within 24 hrs. Have already made another reservation to use similar lens next month.
GREAT SERVICE !
"

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Verified
5/5

2011-04-19

"I can't say enough about CLR! I know they have an inordinate number of clients, but when I call, I always feel as if I'm the one that really matters. I love that they are accommodating and take into consideration what my lens needs are, even at the very last minute! Thanks guys for being so fabulous. You have a client for life!

I will say though - I do cry a little inside every time I have to return a lens. Since I desperately want to keep them all!
"

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Verified
5/5

2011-04-18

"I have rented from Cameralensrental.com several times. The lenses have always been in like new condition. Like many others here I agree the customer service goes beyond the norm. I will use their services in the future"

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