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Product & services pricing
2.80/5
Chance of future purchase:
2.43/5
Shipping & packaging:
1.59/5
Customer service:
2.50/5
Return/Replacement policy:
2.03/5


Verified
1/5

2024-08-08

Website states shipped by FedEx

"Ordered because website stated shipping by FedEx. After placing order, shipping confirmation state’s shipping via USPS. Called and cancelled order. Still waiting for by refund (less Shipping $10). "

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Rep reply posted 2024-08-09
A rep from CamperID.com, AliceCARiD, has responded:

“Thank you for sharing your experience with us.

We are sorry to hear about the issue you've experienced with your order. Unfortunately, the order shipped before the cancellation was requested. According to USPS tracking details, the order was delivered to you on 8/02/2024. If you are not willing to keep the product, please reach out to our customer service and we will gladly process the return for full refund. We apologize for the inconvenience caused.

If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.

Thank you. Have a good day!
 
Sincerely,
Voice of Client, CARiD.com.”


Verified
1/5

2024-08-03

Taking too long

"I have yet to receive any notification my item has been shipped even since I have called. It was suppose to have come last week. I am very disappointed."

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Rep reply posted 2024-08-06
A rep from CamperID.com, AliceCARiD, has responded:

“Thank you for sharing your experience with us.

I'm sorry to hear about the delay in receiving your order. We have already reached out to the manufacturer regarding the status of your order. The update will be provided shortly. Thank you for your patience.

If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.

Thank you. Have a good day!

Sincerely,
Voice of Client, CARiD.com.”


Verified
1/5

2024-07-31

Wrong product

"Your listing has the wrong product listed under the correct number. Won’t use your site ever again"

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Rep reply posted 2024-08-01
A rep from CamperID.com, AliceCARiD, has responded:

“Thank you for sharing your experience with us.

I am sorry to hear about the issue with your order. The listing will be corrected shortly. Please accept our sincere apologies for any inconvenience caused. Please allow me to offer you a compensation for this bad experience. Please check your email inbox and reply me back if you are interested.

If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.

Thank you. Have a good day!
 
Sincerely,
Voice of Client, CARiD.com.”


Verified
5/5

2024-07-27

Thank You!!

"You had exactly what I needed, Thanks so much!"


Verified
5/5

2024-07-24

return

"Mark answered my questions!"


Verified
1/5

2024-07-22

Ordered a fireplace received a bolt

"Paid $335 for a fireplace, waited 10 days and received a small box with a bolt in it. "

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Rep reply posted 2024-07-23
A rep from CamperID.com, AliceCARiD, has responded:

“Thank you for sharing your experience with us.

We apologize the incorrect product arrived. We will follow up on the delivery of the item. It might take up to 7 business days to confirm the product arrived in good condition and issue full refund. Once the refund goes through, you will receive a confirmation email with the transaction ID #.

If there is anything else we can do to assist you further, please do not hesitate to reach out to us replying here or just checking your email inbox.

Thank you. Have a good day!
 
Sincerely,
Voice of Client, CARiD.com.”


Verified
5/5

2024-07-20

good service good product

"good service good product"

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Verified
4/5

2024-07-14

Product delivered was what I needed

"Got what I needed. The only downside was that it cost me more to ship it ($13+) than the cost of the item. The item was a small metal bracket for a RV refrigerator light and it weighed probably 2 -3 oz. Seems like a lot for S&H.

The item itself was good. It came with instructions and was easy to install.
"

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Verified
4/5

2024-07-03

Truck camper exterior trim

"I needed to replace roughly 30 feet of flat and corner exterior trim. Having purchased from camperID.com I knew I would find what was needed & I did. Selection was good, price was reasonable but with shipping costs what they are today, the freight costs were nearly half the total."

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Verified
5/5

2024-07-02

Received as promised

"Found what I needed and delivered on time"

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Verified
5/5

2024-06-30

All The Good Stuff

"Easy to find what you want and for a fraction. Very professional and accommodating of "

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Verified
5/5

2024-06-29

Part for older RV

"Received the part I ordered in a couple of days."

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Verified
5/5

2024-06-16

Screw covers

"Order was sent quickly. The screw covers covered my screws. What else could I ask?"

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Verified
5/5

2024-06-13

Exactly what fridge needed….. FIXED!!!

"Part was what I needed to fix the fridge in our Avion travel trailer. "

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Verified
5/5

2024-06-08

spot on

"They had the right product, at the right price and delivered it fast."

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