"I received my first order with Signworld Canada, and found the banner stand to be defective. We unscrewed the end just to see what the problem was; saw that there was a piece broken off, so I called Signworld Canada. I was asked to submit a photo of the defect, so I did. They emailed back to say that I had attempted repair of the stand and therefore my warranty is void. What?!? I only unscrewed a few screws to take a picture of what you asked me to take a picture of!!! I called them and there was no reasonable conversation to be had, not even with Michael the Manager. I'm sorry, but I will not waste any more time or money on such nonsense! Common sense appears not to be very common at Signworld Canada. Very disappointed and I obviously will never order from there again!"