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Verified
5/5

2024-12-26

Parts Dept

"Great service. Mark was very helpful to me concerning the purchase of some cargo racks."


Verified
5/5

2024-12-15

Knowledgeable and Proactive Service Staff

"I placed an order for a replacement oil filler cap, and I used the website's dropdown menu to select the year, make and model of my vehicle. After submitting the order, the parts manager contacted me and informed me that I had chosen the incorrect part. Rather than simply processing my order, the manager updated my order to the correct part and provided me with an estimated pick up date. His efforts saved me a trip and sped up the time required to fulfill my request. His knowledge and proactive measures made for a highly satisfying customer experience. "


Verified
5/5

2024-12-10

TRD pro exhaust

"Bought a TRD PRO exhaust to be picked up at the dealer, the next business day the order status was “on hold” on which the dealership replied promptly with satisfactory explanation, it’s just a term while waiting to be arrive. A week later i picked up order, only thing is box is open probably from shipping, the exhaust is undamaged and nothing missing. I noticed everyone I encountered was friendly at the dealership, even opened the door for me on my way out as i was carrying a bigger box. Very nice experience overall. I’ll be returning there for service"


Verified
5/5

2024-11-26

The Best

"Parts department manager was friendly, knowledgeable and extremely helpful. I got what I came for and a few more items to boot.
A painless car dealer experience! Wow!!
"


Verified
5/5

2024-10-18

Great experience

"Fast shipping, good communication "


Verified
5/5

2024-09-30

Great price and friendly staff

"The price was reasonable and the staff was friendly and communicative both online and in person during pick up. "


Verified
5/5

2024-09-20

Seamless next day parts

"Ordered rims through internet. The order went through Canobie Lake Toyota. Rims came in the next day. A wonderful seamless smooth transaction."


Verified
5/5

2024-08-29

Touch up paint order

"I wanted touch up paint for my wind chill pearl rav 4. I was supposed to get it with purchase at another dealership. They only sent me the clear coat and omitted the base coat for this two part color. I ordered the basecoat online from Canobie lake. Canobie lake was proactive and reached out to inform me it was two part. Did I need the clear coat? True customer service."


Verified
4/5

2024-08-18

Parts Rep Mark Oliveri rocked!

"Parts Rep Mark Oliveri at this Salem, NH location rocked it! His work and timely communication were exceptional on fulfilling my order. Certainly not enough like him with that work ethic out there in my opinion."


Verified
5/5

2024-07-26

New vehicle

"Great experience with buying our new car. "


Verified
5/5

2024-06-14

Oil Filters

"Looking online to purchase OEM OIL FILTERS and found Canobie Lake Toyota had great price, order online and pick up at dealer easy and convenient."

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