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Verified
5/5

2007-08-09

"This is the third Canon lens we have bought on line from Canoga Camera and once again we are thrilled with the product quality as well as the prompt shipping and customer service! I recommend Canoga Camera to anyone who desires great products at great prices! You Guys ROCK! "

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Verified
5/5

2007-08-03

"I am now up to 7 orders from Canoga Camera. Until I discovered Canoga I used to confine my purchases to a big and reputable East coast retailer. I discovered Canoga through a Google search and found their prices the same or slightly lower than my previous supplier plus they are located much closer to me.

In my first experience with Canoga I gave them a call to check on the availability of a particular lens I wanted to substitute in a Canon XTi kit. I expected the coarse, nonchalant, don't care attitude I was used to getting, but what a surprise! By chance, I spoke to the store manager, Chris, who was the most helpful photo sales rep I'd ever spoken to either in person or on the phone. I was also expecting to be penalized financially for the lens upgrade. Instead Canoga agreed what I wanted to substitute made sense (upgrade from a non-stabilized 18-200mm zoom lens to the new and harder to find stabilized version). In only a week I had exactly what I wanted and am very pleased with both the camera/ lens performance and overall purchase transaction.

Chris and his staff have been equally helpful and accommodating with my subsequent purchases from Canoga Camera. I will continue to buy everything I need for my photo hobby from Canoga as a result of their excellent product knowledge, communication, and desire to please their customers. You won't go wrong buying from Canoga Camera.
"

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Verified
5/5

2007-07-11

"This company is extraordinarily responsive to their customers. I found the website easy to navigate and when I placed the order, got instant confirmation. Then I got a phone call from the owner to make sure my address was correct. The lens was shipped out same day and it arrived in perfect condition. Fabulous merchant."

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Verified
5/5

2007-07-06

"I found the camera that I wanted cheaper than any store and I was very satisfied with my purchase from them. Communication has been wonderful with them and shipping was fast and it was packed excellent. I love my camera and I will not hestitate to buy more from them in the future. "

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Verified
5/5

2007-06-29

"Canoga is a class act. I purchased a Canon EOS XTi and lens from them. After having attempted the same purchase from one of the “bait and switch” scammer sites Expresscameras.com (run don’t walk away from them. Rresellersrating.com rating of 0.34 early this week) I ended up at Canoga. I made the purchase on line and received a verifiable price and product confirmation within minutes. The next day I received a phone call from Canoga. When the call came in I thought “Here we go again.” Much to my surprise and pleasure the call was a true customer service call. There was no high pressure sales attempt or really any overt suggestion of additional purchases. We talked about 45 minutes about photography, digital equipment, lenses, flash attachments, and maybe even a little about life. My questions were answered without hesitation. Though I was not ready to purchase a flash attachment, based on my needs and use of the camera, Canoga suggested that I not purchase the high end attachment but a low mid-range flash when I was ready. I even received a little schooling in the use of the XTi and suggestions and work abounds of some of its idiosyncrasies. I understand that in the abstract, this was a sales call but if customer service sells, the call from Canoga and the on time delivery of the products purchased for the price quoted made their effort successful. I will definitely use Canoga in the future, even if the price is slightly higher."

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Verified
5/5

2007-06-26

"Excellent contact and service! Great to work with! Quick shipping with well packed items. Prices a good, too! I am a repeat customer, and plan to be again! I strongly recommend this store!!!"

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Verified
5/5

2007-06-19

"This store understands customer service. I researched them the best I could prior to buying on-line from them. When I sent them an email about my order, I was surprised to have them take the time to call me at home and discuss my order. I wish more vendors followed Canoga's example. I definitely will not hesitate to order from them again and highly recommend anyone use them. A++ "

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Verified
5/5

2007-06-19

"This store is amazing. I have ordered from them twice now and they ship fast and their product comes packed well and on time. Communication with the store is great. They answer you promtly and answer your questions "

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Verified
5/5

2007-06-15

"Very Impressed. The order shipped the same day and I had it the next. I called and got a REAL PERSON on the first ring-no voice mail. Their prices across the board are the best I've found on the internet, better than some of the big boys. They are not one of the bait and switch companies out there."

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Verified
5/5

2007-06-06

"Ordered a Nikon 80-400 from Canoga on Thursday night. It was shipped on Friday.

It was my first time ordering from Canoga - I usually order from Adorama, B&H or Abes. Canoga was the only one that had the lens in stock so I ordered from them.

Very happy with the quick service, the correct online stock status and the lens.
"

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Verified
5/5

2007-05-29

"Canoga Camera had the lowest price on the internet for a recent camera/lens purchase that I made. I ordered from them and they delivered every step of the way. Their website was easy to navigate, my order was processed quickly, and I was kept informed all the way to an on-time delivery. Top-notch company that I will definitely do business with again."

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Verified
5/5

2007-05-24

"This is my third purchase from Canoga; efficient and fast service (even back-orders), considering that I'm on the East Coast. No hype, no spin and they (Derek) honor/do what they promise. To date, their prices have been lower than the best of the New York outfits. I will definately purchase from them again."

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Verified
5/5

2007-05-23

" Conga has excellent prices and service. I ordered a 17-55 IS USM Canon lens last week and it shipped the same day. I received a factory fresh lens in perfect condition. The lens was well packed in foam peanuts and not just thrown in a box with a couple of air pillows. I received tracking information by email. Great prices and Canoga is one of the few merchants that honored the recent Canon instant rebates with out raising their prices first. I will be making Canoga my first choice for on line orders in the future."

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Verified
5/5

2007-05-12

"Best prices we found. Received equipment on time and in perfect condition. Courteous confirmation call."

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Verified
5/5

2007-05-11

"Purchased a new Sigma AF70-300 APO DG Macro lens for my Nikon D50 through an E-Bay auction. Lens arrived promptly via UPS. Shipping was a reasonable $9.95. No problems and I will definatley due business with Canoga Camera again. "

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