ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2002-05-24

"First read my experience with Smile photo video-http://www.resellerratings.com/seller1976.html.
My experience with Canoga was in direct contrast - the sales person, Mike, was polite, helpful & patient. After being bitten by Smile, I was a little suspicious, and asked him if he could physically have the lens I was buying in his hands - he went and got a ladder and took it down from a shelf (I could hear this). I got an Email with a tracking # the same day I ordered, and 3 days later, I had the lens in my hands. This is faultless service - the way net purchasing should be, pleasurable and hassle free. Thanks, Canoga Camera
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-05-10

"Top notch vendor. I am a frequent Internet buyer, and I've found this company to be one of the best.

Canoga carries a hard to find camera (Canon S30) at a great price. They shipped my order within 24 hours. No gray market products. 100% factory new, with USA warranty. Customer service is very responive (quick) and personable. You won't be disappointed!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

4/5

2002-05-01

"I have purchased the following from CC:

1) Canon D30
2) Canon 28-70 f/2.8 Lens
3) Canon 1.4 Telextender

In each case the merchandise was purhcased at a price lower than I could pay anywhere else. The items were always in perfect condition and well described. Unfortunately, the company sometimes seems overwhelmed. They forgot one of my orders and have been slow to ship others. If you are not in a hurry for something, they are an acceptable source.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-04-23

"I was searching for a Canon Powershot G2 at a low price and found Canoga Camera. They told that the camera was currently out of stock, but would be back in stock in a week or so. My camera shipped out in 5 days and I recieved a brand new camera with the US warranty, not a grey market or import. Shipping was also very reasonable at about 9 bucks for UPS Ground. Read to many scary stories about the New York shops and went with Canoga Camera in California. They always responded to my emails and later ordered a Compact flash card at a very good price. Would definitely recommend these guys. Ask for Greg Noble, he was very helpful."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-03-30

"I have purchased over $10k in merchandise from Canoga Cameras and have only had positive experiences. Great prices, products are service. You can't go wrong. A+++++"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-03-28

"Excellent camera store.

I've purchased an EOS D30, two memory cards, and some other accessories from them to date and they've been absolutely wonderful.

The last order I made (another CF card), I asked to have shipped 2nd day air. When I recieved the tracking number, I found that it was actually sent UPS ground by mistake. I e-mailed Greg, and he PROMPTLY refunded me the money I had spent on 2nd day air as well as an apology. I recieved a reciept showing the credit to my CC in the mail a few days later.

Would I do business with these guys again? In a heartbeat!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall customer service
Overall technical support
N/A