"I was looking for an alternative to the NYC photo stores for three reasons. One is that they didn't have a full complement of all the Canon L series lenses I wanted (availability). Two was price. Three was honesty. As you know, some are honest, and some aren't, but the honest ones are getting harder to find and deal with, especially in this economy. Canoga Camera was suggested on the Yahoo Canon forum, and I decided to give them a chance. I was astounded at their availability and price on their website, beating all of the NYC stores, and I decided to call them just to make sure, by inquiring about when the Canon 5D Mark II would come in. Again, I was astounded at how nice AND knowledgeable the salesguy was on the line. After he assured me everything was USA warranty (on their website-duh!), I immediately went back to the website and ordered four L series lenses and placed the Mark II camera on back order. They checked out my credit card thoroughly, because my billing and shipping addresses were different, and I don't blame them. Everything came in as spoken and advertised, and I am very happy with their advice, service, prices, billing, shipping and merchandise. It's like buying from a home town camera store but at bargain internet prices! Thank you, Chris, Kathy and Mikhail!"

"This was my first purchase from Canoga Camera and it won't be my last. I was very impressed with their product selection, prices and customer service. Being a first time buyer with them, they called to verify that I did in fact place the order with them. This showed that they were as concerned about fraud and theft as I am. My order arrived on time, packaged very well and had every item that I ordered.If your looking for camera equipment, look no further! You can't beat their price or service."

"Forget those big NYC stores, Canoga Camera beats them in price and customer service. I have ordered from them on multiple occasions and every time have been happy with the process.

I recently ordered a popular lens that is hardly kept in stock. They had the best price on the lens and had it in stock the day before I ordered. I spoke to Patrina and she said I could place the order and they would send it when they received another shipment, in around 7-10 days. To my surprise I received a call 2 days later telling me they received the shipment and it was going to be sent right out. I also spoke to Ghada who confirmed the ship date and was very pleasant. When the package arrived it was packed very well so that the lens wouldn't shift in transit. Unfortunately I live on the east coast so the shipping time took a bit longer, i wish they had an east coast store!

Would I purchase from them again...in a heart beat!"

"Exceptional experience with Canoga, I placed my order for a Nikon D60 DSLR kit on May 22 and received it as promised on May 29 well packed and in perfect condition. The process was simple and their prices were competitive. I was contacted by customer service only to verify my order and at no time did she try and sell me any additional items.

I will definitely order from them again and have no problem recommending Canoga Camera to others.

M.Woltman
Perry, Ohio"

"Excellent experience with Canoga. My order for the Canon 5D Mark II was placed on April 1 and the camera delivered on April 6. This was about my fifth order from Canoga, and each has been handled with a professional response. I have no problem recommending the company to others. "

"Just received my latest order from Canoga Camera. Katrina was most helpful and patient answering my questions on the phone. Kathy was quick to correct my shipping address error. My order was securely packaged and protected from possible shipping damage.
All of my experiences with Canoga Camera have been positive."

"I used to order all my photography stuffs from 2 reputable stores in NYC and was not aware of Canoga until somebody from the yahoo forum I belong to suggested that I try the store. I did and was not sorry at all...the price is competitive, excellent packaging, fast shipping and has one of the lowest prices around. Customer service with Chris is excellent and commendable. I highly recommend this store.


Ernie
South Texas"

"I have ordered a Canon Rebel XSI and zoom lense from Canoga. I received exactly what I ordered with no problems at all. I also feel that thier prices are better than most. If you know what you're looking for, want a competitive price and no hassle I recommend Canoga. They have my business."

"Recently I ordered a Nikon AF 16-85mm f/3.5-5.6G VR AF-S DX lens from Canoga Camera. The lens shipped the same day and arrived on time. Canoga Camera's excellent customer service maintains its high standard first found when I decided to look seriously at Nikon's D70 about 4 years ago. At that time I had read some excellent reviews of a Nikon dealer called Canoga Camera, so I called and spoke with a customer representative.
That man patiently answered questions about switching from film to digital format and the advantages of the D70. Not once did he try to "sell" the camera; on the contrary he made sure what I thought I needed was in fact what I wanted, with no pressure, no patronizing. That D70 still performs well - now with a brand new 16-85mm VR lens on mount.
Subsequently I got a great deal on a D40 locally. Swayed by performance reports for Nikon's 18-200 VR, and because of Canoga Camera's formerly outstanding customer service, I ordered that lens from Canoga on the 25th of November, 2007. Then, as now with the 16-85mm lens, I was unaffected by the many, many choices and "promises" offered on line and in stores for camera stuff, because I know Canoga's service record; so, as with any "good thing," I am sticking with it. I don't purchase photography equipment very often, but when the time comes again, Canoga Camera has a loyal customer here and my next purchase will be from them.
nikonsimon"

"I ordered a Canon 40D on 1/12/09 from Canoga Camera. Though they weren't my first choice, they had the lowest price at the time on my camera & lens. Within 12 hrs my shipping info was available to me. My item arrived as promised and was packaged very well. Everything was in excellent condition. Will definitely purchase my second lens from Canoga."

"I went to the store & although it was only a small retailer place for walk-in customers, the staff they have are all very courteous and knowledgeable about the things I need. I was looking for a case I saw on their website, and when I asked about it, the girl immediately checked their inventory and went scouring their stockroom for exactly the item I needed (& I got it!). Also there was another customer who was taking forever deciding between a Nikon D300 and D700 & the sales girl never became pushy "on buying the more expensive one" nor offered him of "ridiculous upgrades" that would skyrocket his bill unnecessarily. This store is not only good online, they really rock it out overall.
Great job Canoga."

"I ordered a Nikon D700 on this day along with other gear; the website said all of the equipment including he camera was in stock including the camera. I received a phone call on December 2 stating the camera was not in stock, but would be there in 1-2 days. The salesperson I spoke with apologized for this and told me the shipment was delayed and that they thought it would be there in 1-2 days; I mentioned that I needed the camera by the weekend since I needed it for a job the following week. The salesperson told me they would expedite the delivery at their charge; he called me back on the 3rd and the gear was delivered as promised on the 5th, in good condition. This is excellent service, especially considering it is the busiest time of the year for them. I would heartily recommend Canoga Camera!"

"First Class Operation!!!!
Repeat Purchaser...Recently purchased a Canon EOS 5d Mk II, dealt with sales rep Jamie in early November, Item back ordered. advised the expected delivery in early December. Dec. 2nd both Jamie and Ghada called, item arrived, will ship that date, Ghada called a second time to confirm shipment (Real personalize service). Order received on Dec. 4th in good condition. Great camera and great vendor. The put meaning in the phrase "Purchase with confidence". And this review is prepared by someone who lives with 100 miles of NYC."

"I have bought a lot of camera gear over the past years from many camera stores and from the internet. None come close to Canoga Camera as far as service to customers. The staff is extremely knowledgeable, professional, friendly and very helpful . I also found their prices very competitive and quite often lower than other stores or internet. Chris Chase, the General Manager, will go out of his way to make sure you are well taken care of. Top notch operation, great service, competitive prices."

"I've done business with Canoga camera over the last 5 years. They are consistently a super business to deal with.

Prices are competitive, sales folks are friendly,
& return policy is outstanding.

Of equal importance is the fact, that they do what they say they are going to do; i.e. they are
completely trustworthy.

I've bought camera bodies, lenses, & accessories & have never been let down in terms of fair pricing, delivery on time, & overall superior
sales people to deal with.

I also have recommended them to numerous photographers in the area & everyone of them has been quite pleased with their performance.

Thomas J. Donovan"